Overall Satisfaction with IBM Watson Discovery
This platform has allowed us to have a constant analysis and tracking of all our data. It has an automation system for better internal processes. IBM Watson Discovery has the capabilities to take your business on a better path, with its various management features, to make the best decisions for your organization. Resolving customer cases is easier with this tool; all are resolved within a time limit. Document selection system according to importance.
- Client monitoring.
- Data analysis and management.
- Automation system.
- Its integration is a bit complex to understand in the first instance.
- I would like to see file customization options.
- Follow-up of potential clients.
- Text analysis features.
- Its scope ensures better performance in tracking leads.
- Robust features and performance essential for workflow environments.
Do you think IBM Watson Discovery delivers good value for the price?
Yes
Are you happy with IBM Watson Discovery's feature set?
Yes
Did IBM Watson Discovery live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Watson Discovery go as expected?
I wasn't involved with the implementation phase
Would you buy IBM Watson Discovery again?
Yes
Using IBM Watson Discovery
- Automation of content search.
- Analysis of documents in PDF, HTM formats.
- Improve text analysis to reduce response time.