Depths of Data with IBM Watson Discovery
March 02, 2023
Depths of Data with IBM Watson Discovery
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Watson Discovery
We use Watson for several things:
- Content Analysis
- Personalization
- Knowledge Management
Pros
- Content Anaylsis
- Personalization
- Knowledge Management
Cons
- Quality of Data
- Limited Training
- Contextual Understanding
- Less time spent analyzing text data
- Shorter hold times for customers
- Reduced costs from increased productivity
IBM Watson Discovery’s natural language processing capabilities has impacted our users’ experience by Improved Search Accuracy: With Watson Discovery's natural language processing capabilities, users can search for information using natural language queries instead of relying on specific keywords. This allows users to find relevant information more quickly and easily, even if they are not sure of the specific terminology or phrasing to use.
Do you think IBM Watson Discovery delivers good value for the price?
Yes
Are you happy with IBM Watson Discovery's feature set?
Yes
Did IBM Watson Discovery live up to sales and marketing promises?
Yes
Did implementation of IBM Watson Discovery go as expected?
Yes
Would you buy IBM Watson Discovery again?
Yes
Comments
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