IBM Watson for broadcasting
September 04, 2019
IBM Watson for broadcasting
Score 5 out of 10
Vetted Review
Verified User
Software Version
Streaming Manager (Ustream Pro Broadcast)
Overall Satisfaction with IBM Watson Media's Video Streaming
We use video streaming to broadcast and record our sermons for our weekly Sunday worship services across our entire organization including campuses in California and Michigan. We also utilize the service to broadcast and record our training sessions for future classes and for those who are unable to attend during the live stream. The service allows us a simple way to broadcast, organize, and record our content in a way that is easily accessible by our congregation members.
- The streaming quality is outstanding and we have never had any issues with buffering due to a slow server. Our problems usually lie with our local internet provider.
- I appreciate the quick and easily accessible customer service. We had a couple of occasions where we needed help and I was able to access a customer service representative quickly.
- We also like the different channels available within our service. This allows us to customize our streams based on our target audience.
- We would like to see the ability to slipstream the broadcast thus allowing a viewer to join a live stream after the start time and still start in the beginning. Similar to a DVR system for home, this would be great for timing since we stream to multiple locations who may not be ready at the exact start time of the broadcast.
We haven't really broadcast to a large number of concurrent viewers. We stream across campuses so the most we have viewing simultaneously may be in the range of 10.
We have not utilized this feature.
While we are aware of this capability, we have not looked to increase online engagement as a current priority.
I looked into the closed captioning for our Chinese speaking content but that did not seem to be working. We aren't using it for our English language broadcasts.