Icertis Review
October 05, 2023

Icertis Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Icertis

It's not easy to see how the integration is happening. Users and administrators may not even be aware the integration is happening and where it's happening.
We needed to centralize all our contracts in one place and centralize our contracting processes as much as we can. Icertis houses our contracts. For now it is primarily to ensure they are all in one place.
  • Create templates
  • Create attributes
  • Reporting
  • Interface is kind of clunky
  • More ability for administrators to independently make changes without relying on support
  • Less time spent on contracts
  • One place to search for contracts
  • Less time spent managing templates
Ariba contracts is still slightly easier to use, better interface and easier to manage as an administrator than Icertis. Ariba allows administrators the capabilities to make changes and updates with less reliance on support, allowing for independence.

Do you think Icertis delivers good value for the price?

Not sure

Are you happy with Icertis's feature set?

Yes

Did Icertis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Icertis go as expected?

No

Would you buy Icertis again?

Yes

Icertis is great for housing contracts and quick views of contracts in your dashboard and filtering for them. Also great for creating contract templates. It's not that appropriate for workflows or approvals.

Icertis Feature Ratings

Contract creation
8
Contract templates
9
Clause library/saved fields
8
Guided logic
5
Contract sharing
7
Contract editing
5
Collaborating on contracts
4
MS Word plug-in
5
Approval process
6
Interdepartmental workflows
5
Contract database
4
Contract search
4
Contract milestone reminders & alerts
4
Custom contract reports
2
Tracking contract status
4
Compliance check
Not Rated