iCIMS is the best bang for your buck
Updated November 17, 2022

iCIMS is the best bang for your buck

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Cloud

iCIMS is used by our talent acquisition team to track all recruitment activities. We advertise over and hire for 1200 openings a year through the system. We also track key metrics such as time to fill. The system allows us to provide detailed reporting on the Talent Acquisition function throughout the organization.

Pros

  • Reporting.
  • Organization.
  • Customization.

Cons

  • Better search capabilities.
  • Custom notifications would be nice.
  • A proper CRM for sourcing activities with diarized reminders.
  • Time saved. Mass selection is much more valuable than people may realize.
  • You can create and post a job in minutes with the ability to post to all major job boards.
  • There are no negative impacts from having iCIMS.
We still use multiple 3rd party systems for recruiting-related activities such as background checks. The centralization is mostly for US based companies. There is also an additional charge from iCIMS to integrate each 3rd party into the system. You will really need to evaluate if there is a benefit to you for doing this.
They are usually very helpful. There has only been a handful of times they could not assist. Their email response time is pretty slow but I have always received great phone support. They are very knowledgeable and usually look for additional answers and solutions even after the call has ended.
We have customized workflows for candidates. We aim to respond in 24 hours so the ability to customize these workflows was very important. We have set up auto-generated template emails and actions depending on the status/workflow we move a candidate to. We have also created custom fields in a profile to allow us to set reminders to follow up with specific candidates.
We have not. The candidate search feature is the worst aspect of the system. For example, you cannot search by phone number! Their candidate matching does not allow you to see previous notes. You will need to open each candidate up in a separate window. This is an area they need to improve on.
This is a top of the line software for any recruiting team. I have gone to market several times over the years and each time, iCIMS continues to come out on top. For any organization that does high volume recruiting, this is your best choice. I suppose if a single system for all HR activities are a must, then this would not be the right choice. iCIMS integrates well with most major HRIS systems but they are still a standalone recruitment tool.

ICIMS Hire Feature Ratings

Recruiting / ATS
6.9
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
10
Customized Application Form
10
Resume Management
6
Duplicate Candidate Prevention
1
Candidate Search
1
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
1
Email Templates
7
User Permissions
9
Notifications and Alerts
1
Reporting
9

Using iCIMS

Very user friendly.

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