Happy, but require more training
December 19, 2018

Happy, but require more training

Taylor Cavazos | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with iContact

We use it to send holiday cards and blast invites to select contacts
  • GREAT customer service. Our rep, Paige Maites, is always the first to pick up the phone and handle any issues.
  • I love that you can design invites within the application.
  • Managing lists. I feel like we are always hitting our storage cap with unnecessary contacts that are over 2 years old
  • Not sure how much iContact costs, but we only use it about 7-10 times a year, so I'd like to know how else we can utilize the service
I needed to send a message on deadline and was having trouble sending a test message. I called customer support and they were able to help me navigate through my issue in less than 10 minutes.

iContact Feature Ratings

WYSIWYG email editor
1
Dynamic content
6
Ability to test dynamic content
1
Landing pages
3
A/B testing
1
Mobile optimization
4
Email deliverability reporting
4
List management
1
Triggered drip sequences
8
Dashboards
2
Standard reports
3
Custom reports
4