IT Professional's iDrive Review
October 09, 2023

IT Professional's iDrive Review

Kevin Hayes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Software Version

IDrive Small Business

Overall Satisfaction with IDrive

We use iDrive for image backups, and incremental backups, both local and to an encrypted cloud. We do system state backups for our server, and we support 30+ other customers with their iDrive accounts. We've had to restore data in the past due to ransomware attacks, data loss, and employee errors and it has never failed us. With any backup solution, it's integral to verify backup integrity often.
  • Automated Backups
  • Error Reporting
  • Recovery Speed
  • Customer Service (Phone)
  • Email Reporting
  • Backup Failure Explanations
  • It is definitely worth the investment.
Overall, iDrive is better but, again, I'd like to see more emphasis on real-time backups and versioning.

Do you think IDrive Online Backup and Object Storage e2 delivers good value for the price?

Yes

Are you happy with IDrive Online Backup and Object Storage e2's feature set?

Yes

Did IDrive Online Backup and Object Storage e2 live up to sales and marketing promises?

Yes

Did implementation of IDrive Online Backup and Object Storage e2 go as expected?

Yes

Would you buy IDrive Online Backup and Object Storage e2 again?

Yes

It is best suited for anyone that needs daily data backups. I don't have a lot of confidence in the real-time data backup, only because it is not something that is highlighted in the sales materials or easy to find in the software.

IDrive Online Backup and Object Storage e2 Feature Ratings

Versioning
8
Video files
10
Audio files
10
File search
7
Device sync
Not Rated
User and role management
10
File organization
10
Device management
7
Performance
9
Reliability
9
Storage Reports
7