Autonomous IT operations
May 11, 2021

Autonomous IT operations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ignio AIOps

ignio AIOps being used across various departments like Application maintenance, Infrastructure, and supply chain. ignio AIOps is helping us to automate service request[s], [and] operational task[s]. ignio AIOps is [a] key enabler in system reliability to prevent critical incidents which cause business downtime.
  • Close loop automation
  • Predict, prevent and self-heal
  • Reliability in ERP Operations
  • User friendly dashboards
  • SAP/S4 HANA DB capabilities
  • Middleware support - Webmethod
  • Quick turnaround on value realization because of pre-build skill
[The ignio AIOps] support team needs more maturity in 24*7 support.

Do you think ignio AIOps delivers good value for the price?

Yes

Are you happy with ignio AIOps's feature set?

Yes

Did ignio AIOps live up to sales and marketing promises?

Yes

Did implementation of ignio AIOps go as expected?

Yes

Would you buy ignio AIOps again?

Yes

Good ROI
ignio AIOps is more suitable for [centralizing] IT operations. It's not yet enhanced at [the] business operation layer.