Ignio AIOPS the future of digitizing support - Key enabler
May 29, 2021
Ignio AIOPS the future of digitizing support - Key enabler
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ignio AIOps
Ignio AI OPS is used as an enterprise solution to manage automation and integration multiple back end processes and systems. To date we have automated over 40% of our catalogue and support tasks using Ignio AI OPS. My department is responsible to deliver IT Infrastructure support across the enterprise.
- Future proofing technology.
- Reduced turnaround time for requests.
- Integration capabilities with our bot to manage end to end user engagement.
- Reseller best to advise.
- We are a consumer not an operator.
- Contributed to a 30% drop in operate costs.
- Reduced turn around time.
- UX - speed of return to productivity.
Do you think ignio AIOps delivers good value for the price?
Not sure
Are you happy with ignio AIOps's feature set?
Yes
Did ignio AIOps live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ignio AIOps go as expected?
Yes
Would you buy ignio AIOps again?
Yes