Infosec Institute IQ is a Great Cybersecurity Awareness Tool
May 05, 2023

Infosec Institute IQ is a Great Cybersecurity Awareness Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

Our company had no cybersecurity awareness training program, and after investigating options and comparing other products, we decided to implement Infosec Institute IQ. We use it to prove brief monthly training for all employees on various cybersecurity topics. Additionally, we use it for a more thorough annual training that all employees must complete. The last thing that we use it for it so publish our company's mandatory security and acceptable use policy (which is tracked/accepted when employees log in to use the training).

Pros

  • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
  • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
  • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.

Cons

  • When an employee leaves the company, I would like better visibility or a simpler process to remove that employee from the list of learners in Infosec IQ.
  • Some of the canned reports only apply to managers that have at least 10 team members. It would be nice if any size team would show up in the canned reporting.
  • I think it might be helpful to be able to create custom assessments for training sessions.
  • Monthly training and phishing simulations
  • Grading and reviewing how each employee is doing with training.
  • Company branding and customization for email templates (this helps for user acceptance). Emails can be customize to match company standards.
  • Implementing this has been received positively by most employees. It has helped them to know what to look for and be better educated about cyber threats.
  • Provides a "warm fuzzy" to the senior leadership.
  • Helps us meet contractual requirements for customers as well as meet government standards.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

If the company is very small, the Infosec IQ solution might be a little overkill. However, for a medium to large company, I think Infosec IQ is a great tool for providing cybersecurity training, reporting, and assessment testing for all employees. Based on the information gathered during training, testing, etc., it allows the cybersecurity manager to focus on what employees need additional training or potential weak spots in the current training. This is important information to report to senior leadership. It also serves to meet cybersecurity awareness training that may be a compliance requirement for customer contracts, governmental standards, etc.

Infosec IQ Feature Ratings

Training Content Library
9
Multilingual Training Content
Not Rated
Training Gamification
7
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
8
Role-based user permissions
10
Single sign-on capability
10

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