Reviews (1-25 of 78)
- Ease of setup and operation. Making changes is very easy and the UI is responsive and tends to 'just work' more than most products.
- Support. Rubrik's support is absolutely fantastic and one of the few where you can get a qualified, educated person on the phone immediately. If anything they typically respond faster than I expect them to. We rely on support frequently for questions about some of the weirder things in our environment and they knock it out of the park each time.
- Reliability. Unless you are ingesting more data per snapshot than your network can support, Rubrik will always defend your data. It's to the point where it's almost dangerous, because the temptation to lean back and let it handle everything is very strong. The only time we have had an issue was when we were trying to snapshot a 50+TB virtual server every hour, which was a little too much, but everything else is rock solid. Issues so far have all been stemming from our infrastructure, not Rubrik.
- Rubrik does not "understand" VMWare instant clones. This means we have to manually exclude folders with hundreds of VMs. It's not a problem, but it is a minor gripe that the UI has a big blob of 'manually excluded' VMs in the dashboard.
- On extremely long recovery operations (e.g. across MPLS/WAN connections or very large servers) it is possible to get 'stuck' where you cannot cancel or move on with a job. This has more to do with vMotion limitations and the recommended use case is to put a Brik at each location, so this is not much of a problem - but if you try to defend multiple sites with a single remote Rubrik cluster you may have issues if you don't have a very fast connection between them.
- We have had a handful of issues where a failed backup (e.g. due to a storage connectivity issue) caused a VM to get 'stuck' in the Rubrik storage policy. However, this is more of an infrastructure reliability problem than a Rubrik problem, and support is always quick to take care of the issues for us.
- Backups - it's what they started out doing and still at the core.
- SLA Domains make life a breeze and can save you from yourself as a general catchall when new servers are introduced into the environment unexpectedly.
- [The] user interface is very straightforward and helps to identify any issues.
- We are having a slow GUI response issue right now that has been hard to pin down.
- Replication times need to be improved. When DBAs take a snap it takes a while for it to be replicated over so they can then pull from there for testing.
- Support turnover has been an issue. They've let some quality help go and it's hurt us and them.
- VMware backups are done really well and super efficiently.
- The general ease of installation of the entire product.
- The APIs could be a little easier to exploit.
- The interface could use a little work.
The console is frendly and usefull, with Rubrik we use VMware backups, File System, backups, replication between sites and archiving to different destinations.
There is a replication solution that helps to be able to move the workload to another site in case of emergency (some kind of Disaster Recovery).
I strongly recommend Rubrik.
Rubrik is less appropriate for Hyper-v environments
In both scenarios Rubrik works well, however, ther are windows version without compatibility and that could be a stopper with some legacy clients that are looking data management solutions. It could be nice if Rubrik in the future support more hypervisors, such as KVM, CITRIX, etc.
- [Infinite] incrementals (meaning one full and incremental backups thereafter).
- [Fast] [performance], both backups [and] restores.
- Easy setup and simplified configuration.
- Amazing support.
- Support for Calendar [and] Contact restores for O365 (it is on the roadmap though!)
First was on-premises VMware-based virtual machines, second was Azure-based virtual machines, and third, O365 mailboxes. Not only does Rubrik handle all three for us, but also simplified the setup of an Azure tenant as a DR site, allowing us to close down a secondary datacenter that was previously our DR site.
- Rubrik is sensitive to client outages, so [it] has been important in letting us know when servers/apps are down.
- Rubrik is easy to use and technical support is strong.
- Rubrik has been easy to implement and training has not been required.
- Sometimes there are too many false positives. Being able to control level of support would be great.
- More granularity around who gets notified about what would be great.
- Quick and easy recovery
- Ease of use and administration
- Cloud integrations (AWS, Azure)
- Fantastic support
- Currently, it has limited Bare Metal restore options.
- GUI could use a redesign to incorporate some features better.
- Better reporting functions.
- Instant recovery
- Cloud out technology
- Backs up everything we have needed to!
- Ransomware detection
- Immutable backups
- Hyper scale
- Some of the policy could be more fine grained
- RBAC is not advanced
- Better integration in AHV
- It’s perfect for hypervisor backups of VMs.
- Limitations exist around lack of AD backup or bare metal.
- no training
- Direct Live backup of VMs using Native snapshot technology
- Cloud Integration for Archiving of Data
- Instant restore of VM using live mount on Rubrik Flash Storage
- Application Aware backups for Active Directory
- 0 day local retention of data when archived to S3
- Role based access control for specific Backups.
- Better Reporting options for Disk Usage
- Alerts for unmanaged objects
The company is going through a digital transformation. We are transitioning from the typical tape method to doing backups with Rubrik and archiving it to the cloud thru AWS.
- Fast recovery.
- Compression algorithms.
- Backup recovery.
- Fast mount point for virtual machines.
- Quick integration with AWS.
- GUI design and functionality.
- Solaris backup.
- Longer SLA retention rather than just 999 days.
- Easy to administer.
- Easy to install and configure.
- Great support!
- Software upgrades occasionally overwrite existing settings.
- It is a relatively expensive solution.
- Backing up millions of small files on CIFS shares is not as efficient as other backup products.
- Self learning mechanism.
- Integration with itsm tools.
- Automate everything with REST.
- No special configuration is needed.
- self update
- Backup SAP instances through sap brtools.
- See polaris results in cdm gui.
- Easy integrate azure ad with polaris and cdm system.
- Rubrik simplifies protection of assets and data across the estate, making it easy to protect VMs, SAN, database and OS/file level information.
- The search function from the very front page makes it very easy to identify data for restore. That ease of use becomes the standard across the entirety of the restoration process - quick and pain free.
- RBAC access is industry standard in data protection application and it's not different here - again very easy to set up with depth and granularity for those that require it.
- Automation of restores should be available from the GUI - at present one must configure scripts to interface with the APIs
- in-person training
All of the people I have dealt with have had great product knowledge of the product and the wider infrastructure that Rubrik interacts with.
as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster.
- Support is competent and very responsive.
- Restores very easy and quick. The Briks themselves are robust enough to handle a workload while the live mounts are being migrated to permanent storage.
- Customer feedback and feature implementation.
- I honestly want Rubrik to focus on what they do best. CDM was introduced and IMO it isn't robust enough for this feature.
- Lot's of backup/replication activity equals a slow GUI. Their needs to be a better balance of storage and CPU.
- I'd like to see more granular control of SLA retentions.
SQL log backups work well. However they aren't tied to an SLA so they cannot be paused.
- Simple - Rubrik CDM centralizes backups around SLA. Objects, like VMs, are assigned to SLAs and the backups happen according to the SLA schedule.
- Powerful - Rubrik CDM gives us the option to adjust backup frequency, retention, archival location (co-lo or cloud), and allows for legal-hold. Additionally, it supports all the platforms we need to backup.
- Flexible - The GUI interface gives us access to almost everything we would ever need and their API, and API-first design, allows scripting. Scripting opens up additional use-cases and meets unique requirements.
- Excellent Support - Rubrik's support is knowledgeable and has been easy to contact and get help from whenever we've need it.
- Cost - Rubrik is not the cheapest offering in the field. However, we've seen time-savings that more than cover the additional cost.
- Lack of AD-integration - At least as of yet, Rubrik doesn't support object-level Active Directory restores. Rubrik CMD does integrate with AD for authentication via LDAP, but does not tie-in for granular AD object restores.
- Some of the reports in Rubrik are difficult to consume. As such, it's cumbersome to see how much space is being consumed by some objects after dedup and compression.
- Immutable backups.
- Instant recoveries.
- Easy to deploy and manage.
- Cloud out technology for cloud DR.
- World class support!
- Relatively expensive compared to other solutions, but it's no questions asked worth it!
- Hyper-V support comes after VMware usually.
Sonar allows us to know what data is where, and with either proactively address this or if there were a data breach - understand the risk of the organisation. Live Mount and Cloud on allows us to operate our DR capability in the public cloud. All in all, Rubrik is fantastic.
- Server Snapshots
- SQL Server backup
- Azure objects and servers
- Very fast backups and restores
- Easy UI
- UI for backing up in Azure is much different that UI for on-prem.
- I wish we could have a single UI to manage the entire solution
- SLA assignments
- Beautiful GUI that's easy to use
- API calls on Isilon
- Full Vmware and Nutanix support for backups
- Technical support is top notch
- No-downtime upgrades within a single Brik among the nodes
Rubrik Scorecard Summary
Feature Scorecard Summary
What is Rubrik?
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
Its software is also designed to be vendor-agnostic, and supports the most commonly used operating systems, databases, hypervisors, clouds, and SaaS applications. And while you can utilize Rubrik’s software completely on the cloud, Rubrik also integrates with on-premises hardware, and even provides their own proprietary Rubrik appliances.
Rubrik functions through a single policy engine that orchestrates service level agreements (SLAs) across the data lifecycle. Management is automated across hybrid and multi-cloud environments with one programmatic interface.
Analytics & Reporting
Rubrik’s software creates customized reports and data visualizations for user’s platforms on operational efficiency, compliance, and capacity utilization.
Security & Compliance
Data stored and backed up through Rubrik is secured in-transit and at-rest throughout its lifecycle, regardless of location. Rubrik delivers granular role-based access control while automating compliance reporting to complete various industry and internal audits. Users can quickly recover from ransomware through immutable backups native to the platform.
Rubrik Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||60%|
|Enterprises (> 500 employees)||40%|
Rubrik Support Options
|Video Tutorials / Webinar|
Rubrik Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Supported Countries:||NA, LATAM, EMEA, APJ|