Infusionsoft Rocks!
Maurice D. Williams, MS | TrustRadius Reviewer
May 14, 2014

Infusionsoft Rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Standard

Overall Satisfaction with Infusionsoft

Infusionsoft is being used by my business for drip marketing and engaging my client database. It allows me to consistently reach out to those who are interested in personal training in Bethesda/Chevy Chase & Silver Spring, MD areas of Washington, DC. Their campaigns are limitless and their support staff is tremendous!
  • Customer service
  • Drip marketing
  • Campaign building
  • Creativity
  • Turn over time to learn how to use it
  • Cost
  • Faster lead conversion
  • Systems in place
Systems like Mailchimp & Constant Contact do not stand a chance against Infusionsoft's software. Head and shoulders above the rest!
They are great and as my business expands, so will my need for them!
This product will work for any small business!

Using Infusionsoft

1 - Owner, one man show for now!
1 - Just need basic computer skills.
  • new client campaign
  • referral incentive for current clients
  • New Hire Campaign
  • New Employee Campaign
  • everything like e commerce

Evaluating Infusionsoft and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
There relationship with Net Profit Explosion.
Would not change it!

Infusionsoft Implementation

Infusionsoft Support

They know how to run a small business and treat their customers!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
No - They give it to you regardless of what you're paying!
yesterday, I called to upgrade my product and someone called me within 2 minutes!

Using Infusionsoft

It takes a while to learn!
ProsCons
Like to use
Well integrated
Consistent
Difficult to use
Requires technical support
Slow to learn
Feel nervous using
Lots to learn
  • learning how to use it and write content