InsideSales.com is a great tool
Anonymous | TrustRadius Reviewer
Updated April 30, 2019

InsideSales.com is a great tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with InsideSales.com Predictive Playbooks

We use InsideSales.com Predictive Playbooks within the SDR organization of our company. It is used to track daily activities of the SDR teams.
  • Organization - The ability to enroll prospects into plays allows for a more organized approach as calls are being made throughout the day.
  • Creating Plays - The ability to create a multi-cadenced play is extremely helpful with keeping on task and knowing how many touches you have had with each prospect.
  • Gamability - The idea that you can see what your peers have "earned" for points creates a new style of competition.
  • Importing from Salesforce, I find that Canadian contacts need to be double verified, it will add the contact to the Play but needs a second click into the edit screen to import the contact details.
  • Notifications tab is useful but could use more details around links clicked.
  • InsideSales.com has definitely increased my productivity and efficiency. Being able to create plays and import contacts into them streamlines the process.
I like the idea of predictive insights however I have seen times where it will not send an email for a day or two.
The information is useful, for my role it is not used very much.
I gave the rating based on the ease of use and how much more organized this has made my workflow in a given day. The browser extension is nice as it makes getting into the program so much quicker.
I have no comment on this as this is my first foray into these types of programs.
InsideSales.com is a great tool for the inbound sales development role, importing of contacts is very straightforward.