Item: Demandbase One
Rating: 10
Author: Tyler Adair, MSIS

Overall Satisfaction with Demandbase Sales Intelligence

Use Cases and Deployment Scope

We use InsideView in our sales department to help gather valuable data on companies and contacts that we wish to engage with. When we get new leads in the door we use InsideView to pull more data on that company and get access to additional contacts that we can use in marketing.

Pros and Cons

Pros

Quickly get company statistics.
Get more contacts at current companies.
Expand marketing into a company.

Return on Investment

More lead generation into our outbound email marketing campaigns.

Usability

It was very easy for me to figure out how to use the product.

Key Insights

Do you think Demandbase One delivers good value for the price?

Yes

Are you happy with Demandbase One's feature set?

Yes

Did Demandbase One live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Demandbase One go as expected?

I wasn't involved with the implementation phase

Would you buy Demandbase One again?

Yes

Likelihood to Recommend

They pull data into our Dynamics CRM very seamlessly.

Demandbase Sales Intelligence Support

Support Rating

I reached out for support to help with a user that had the wrong licensing. They resolved my issue in less than 4 hours from when it was submitted.

Comments

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Quick and easy to adopt, responsive support.

Software Version