An EMR that is In Sync with your needs!
November 11, 2021

An EMR that is In Sync with your needs!

Sherry Nau | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Insync Healthcare Solutions

We use Insync [Healthcare Solutions] throughout our agency as our EMR. Aside from our primary medical record, it also is our billing system for third-party reimbursement, and any self-pay clients. We also use this EMR for communicating about client with other clinicians in our organization.

Pros

  • It is a very user friendly Medical Record. It takes approximately 15 min and anyone can enter basic information.
  • It allows great customizable forms
  • The billing system is comprehensive
  • The reports are great - easy to create, download into Excel and customizable

Cons

  • The therapy group feature is a little difficult to use. Setting up the group is easy, the documenting takes a few extra steps.
  • The integration of third party payers takes a bit of time and effort
  • Customizability of forms
  • East of access
  • Reports
  • Insync [Healthcare Solutions] has improved our bottom line as we can bill immediately
This EMR is the best one I have ever used. I have experience with 3 other programs and they offered none of the features of Insync [Healthcare Solutions]. Most importantly- they are available to talk with and have great customer service.

Do you think Qualifacts Insync delivers good value for the price?

Yes

Are you happy with Qualifacts Insync's feature set?

Yes

Did Qualifacts Insync live up to sales and marketing promises?

Yes

Did implementation of Qualifacts Insync go as expected?

Yes

Would you buy Qualifacts Insync again?

Yes

Insync [Healthcare Solutions] is amazing for behavioral health settings. The customer support/help desk is very responsive. When I call someone answers within 3 minutes and spends as much time as I need resolving any questions. Establishing the medical record is simple with treatment planning easily accessible. Onboarding new staff is effortless, especially with the use of their video tutorials. My office assistant told me today, "I have worked with a lot of EMR's and this is by far the best ever". I totally agree!!

Qualifacts Insync Feature Ratings

10.0
Real-time eligibility verification
10
Coding
10
Claims management
10
Patient billing
10
Financial Reporting
10
10.0
Rule-based scheduling
10
Automated patient check-in
10
Automated appointment reminders
10
Multi-location support
10
Calendar interface
Not Rated
Medical Inventory Management ()
Not Rated
10.0
Charting / document management
10
Templates
10
E-prescribing
10
Fax integration
Not Rated
Patient portal
Not Rated
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
Not Rated
Customization
Not Rated
Workflow automation
Not Rated
Not Rated
Role-based permission levels
Not Rated
Data backups and redundancy
Not Rated
HIPAA compliance
Not Rated
Local mode / networking failsafe
Not Rated
Not Rated
Task tracking
Not Rated
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities
Not Rated

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