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Intacct Support
May 12, 2015

Intacct Support

Ann Meyer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intacct

We support our clients that use Intacct. We no longer have to send accounting copies between us and the client. We are able to access their live data at any time.
  • Automatic updates. I have found that when updates are made to the software they are made seamlessly and do not cause any client down time.
  • The ability to custom format check forms and invoices.
  • Definitely increased employee efficiency and customer service. I am able to solve a client's problem quickly and get them back to working.
The one key question is whether the client handles payroll in house. I have yet to experience the third party providers through Intacct. Most new clients are hesitant to go with Intacct because of having to use a third party.

Sage Intacct Feature Ratings

6.6
Accounts payable
7
Accounts receivable
7
Cash management
8
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
3
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Dashboards
7
Standard reports
Not Rated
Custom reports
7
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
7