Overall Satisfaction with ion interactive, by ScribbleLive
We use ScibbleLive to create interactive content for our digital demand campaigns. We purchased the platform as we thought we would be able to produce the content ourselves, but the platform has proved to be more challenging for the average user. You really need to have training and some design background to build your own content. So we are not as enabled as we had hoped, however the content itself has greatly contributed to our larger content strategy. Being able to support our regional leads with cloning experiences and translating copy has also been huge, as localizing content is a big pain point for us.
- Content options, from eBooks, quizes, microsites. Lots of options!
- Unique tracking links and metrics to understand performance
- Good support and training
- Helping with setting benchmarks to understand content performance when just getting started.
- Better on boarding and training so that teams are enabled to build their own content experiences, right now it's too complex for the average user and we need to pay Scribble to build them, which negates a key selling point for us
- Very positive from a cost perspective
- Enablement of regional content is huge
- Creation of interesting, useful and helpful content for demand campaigns
Account support has been great! Our rep is very responsive and helpful.
Perfect for a global team responsible for content at scale. This platform allows that, at a reasonable cost.