iOS keeps your device up-to-date, lowering costs without losing support from the manufacturer
December 04, 2019

iOS keeps your device up-to-date, lowering costs without losing support from the manufacturer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with iOS

iOS provides industry-standard ease of use, security, and safety. It has a fantastic selection of apps in the App Store that make the phone more than just a phone, but a mini-computer that allows for a prompt response to issues. It can be used for entertainment, support for technical problems or even to decode a trouble code on a car. All in all, a very useful and easy-to-use operating system.

Pros

  • User experience is consistent
  • Updates to the operating system and apps are seamless and unobtrusive.
  • The Messages app for communications is secure and safe from prying eyes.

Cons

  • Lacks certain power user customization
  • The UI is starting to get a little behind in design
  • Does a poor job of showing users all the features it has
  • I have never used another operating system in my business so ROI comparisons aren't applicable.
Although I have tinkered with an Android device, its operating system was much more complex and harder to work with. Many times, carriers bundle their own settings apps, which can confuse the end user about what app to use to change a certain setting. With iOS's delta updates for the operating system, iOS is much more likely to be up-to-date compared to the Android counterpart that often loses support much more quickly due to saturation and device fragmentation, which we believe will increase costs.
Apple is always quick to respond to support requests and if you purchase the AppleCare, you will get quick and fast resolutions to your problems.

Do you think iOS delivers good value for the price?

Yes

Are you happy with iOS's feature set?

Yes

Did iOS live up to sales and marketing promises?

Yes

Did implementation of iOS go as expected?

Yes

Would you buy iOS again?

Yes

The safari browser is an excellent browser for mobile browsing with its content blockers that allow sites to load faster and without burdensome advertisements.

On the other hand, if you want to use the stock camera app, the settings are buried in the iOS settings app under camera. Forcing a power user to purchase a more powerful photo taking app to have more controls over the camera.

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