Jamf Pro - Awesome Software to Empower Your Administrators
March 18, 2020

Jamf Pro - Awesome Software to Empower Your Administrators

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro is being used across our whole organization that spans the whole world. We currently are managing close to or just over 9,000 devices. The business problems Jamf Pro solves is easy management of Apple devices in a secure and maintainable fashion. Additionally, with tools like "ruby-jss", "jssimporter", and "AutoPKG" we have been able to automate the majority of the mundane tasks and focus on furthering our platform.

Pros

  • 0 Day Support
  • Easy to use MDM
  • Great end-user experience

Cons

  • API implementation
  • Webhook integration
  • Assistance in automation
  • Jamf Pro has allowed 2 Mac Admins to manage almost 9,000 Macs.
  • Jamf Pro has allowed for a wide range of support to a large and small number of people in an easy fashion.
  • Automation that is possible with Jamf Pro is adequate, but could have more features.
  • It's heavily reliant on third-party tools, and purchase of additional software like Jamf Connect and Jamf Protecc (Jamf Protect)
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Jamf Pro is awesome in the enterprise for the support and management of devices in a wide space with quick deployment times. Additionally, Jamf Pro rises to the occasion where there are one or two people managing a large fleet of Macs. Jamf Pro empowers you to make changes in an automatic fashion that limits the adverse impact to your users.

Jamf Pro is not good in an environment where APNS is not supported or in a heavily peroxided network. Additionally, if you are relying mainly on/around automation, Jamf Pro's legacy API is lacking some features, and the Jamf Pro API (UAPI) has not been fully built out. They have been working on the UAPI for YEARS.

Comments

More Reviews of Jamf Pro

  1. Home
  2. Mobile Device Management (MDM) Solutions
  3. Jamf Pro Reviews
  4. User Review of Jamf Pro