Item: JAMS
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I primarily use JAMS to automate file movement within our network, run SQL jobs, and SAS jobs as well.

Pros and Cons

Wide variety of applications it can be used with.
Robust scheduling options.
Easy to use and manage.

No cloud connectors without using another product.
Job status reporting could be better.

Return on Investment

Reduction in tickets for manual movement requests
Reduced costs of labor working tickets

It's very good with what it has, but it limits itself with some additions like being able to connect to cloud services. This is rolled into another one of their products, and sometimes I feel jams is purposely limited for sales opportunities for the second product.

Support Rating

99% of the time the support is top notch. If they can solve the issue they will. I personally have been dealing with an issue with them that seemingly cannot be solved without explanation which can be frustrating.

Alternatives Considered

I took over JAMS administration and did not evaluate any other products.

Key Insights

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JAMS go as expected?

I wasn't involved with the implementation phase

Would you buy JAMS again?

Yes

Likelihood to Recommend

The file transfer functionality combined with the ability to run PowerShell in sequences based on time, files, or numerous other scheduling options make this a powerful tool to automate so much of our environment. I can't imagine trying to run our daily operations without it.

Automation at its finest

Overall Satisfaction with JAMS