Fell in love from the first day, and while the honeymoon phase has ended, I'm still very happy.
March 15, 2023

Fell in love from the first day, and while the honeymoon phase has ended, I'm still very happy.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

JAMS is the primary SAS report scheduling tool used by my team, and also used by other teams in our company. We switched from a prior software to JAMS because it allowed us better control in handling failed reports and our prior software was limited in what kind of jobs could be scheduled. In particular, its ability to inherit multiple variables gave us a lot of flexibility for unifying reports.
  • In-app monitoring of job scheduling and completion
  • Providing tools to adapt schedules based on changing conditions
  • Robust options to rerun and otherwise manage failures
  • Requires use and knowledge of PowerShell to get the most out of it
  • While scheduling options are far superior to other tools, we have still had circumstances where schedules we wanted to set up were not available in a single job
  • Organizing jobs is a pain once they've been created - difficult to move jobs to different folders, and cloning existing jobs can cause new runs to be submitted
  • The Web App is woefully inferior to the desktop app
  • Reduced cost due to far fewer man-hours on failure management
  • Smaller code base due to condensing of similar reports
  • Better visualization leading to faster turnaround on failures
Overall, very good. However, its rigidness in folder structure can make it inconvenient to organically expand job list.
Customer Service is friendly and helpful, and the time provided for teaching should be enough to get everything working.

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

Yes

Would you buy JAMS again?

Yes

JAMS is at its best when you already have a solid framework for reporting and just need scheduling software that works. Once it is set up, it is far better to manage than any similar tool. However, if you intend to fiddle with the jobs frequently, and want to set up and then iterate on jobs, you will see more of its weaknesses.

JAMS Feature Ratings

Multi-platform scheduling
Not Rated
Central monitoring
9
Logging
9
Alerts and notifications
8
Analysis and visualization
8
Application integration
5