Powerful tool that allows your business to be strategic with big-picture business goals.
September 23, 2022

Powerful tool that allows your business to be strategic with big-picture business goals.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jellyfish

Jellyfish is a platform that helps the company I work for gain full visibility across all types of work. What we loved the most was the variety of insights Jellyfish provided, which helped to increase communication and visibility between managers and their teams... ultimately, this drove critical alignment. The fact that Jellyfish can integrate with other tools that we use consistently across the board made the decision to implement Jellyfish easy. Overall, this is a great product for a better understanding of how engineering and product come together. Jellyfish looks more holistically at what engineering is working on and how it ties back to the overall roadmap and big-picture goals.
  • Helps understand where time is being spend across our organization.
  • Integrate-able with other platforms/software we use daily.
  • Provides a variety of insights and metrics necessary to perform work.
  • Great customer service!
  • UI and navigation aren't very intuitive and require additional research before being able to use.
  • The individual developer metrics are not very useful and make the interface feel cluttered.
  • Overall, it takes time for the end-user to truly learn how to use the platform and navigate. There is so much information/data available that although the above is a con, we felt it still made sense, despite the learning curve.
  • Easy setup and takes time to learn, but overall easy to use one you get the hang of it.
  • Strategic roadmapping.
  • Return on Investment increased.
GitHub provided a lot of issues for us from an end-user point of view. Overall, Jellyfish is more intuitive; although it does come with its struggles and downfalls, these are something that just takes time to figure out. GitHub was more focused on developing metrics ONLY, and a lot of these metrics were black and white, which resulted in a failure to analyze the bigger picture. GitHub's metrics were mostly unreliable. After using Jellyfish for the past 2ish years, we love it so much better. Despite the learning curve to understand how to use the interface, overall, this provides so much more insights and analytics in a way that allows us to be strategic with our business goals.

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Jellyfish allows us to understand the allocation of our efforts without time tracking. We are also able to integrate this platform with our existing ticket tracking system and can see analytics instantly! Jellyfish works well for our teams because it has an opinionated view. Jellyfish understands that the metrics for an engineering team should help you understand what your organization values and is actively working on. We can use Jellyfish in a strategic way compared to other tools like this.