Jira Software is a great tool for project and bug tracking.
May 25, 2021

Jira Software is a great tool for project and bug tracking.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Jira Software

Jira Software is used across the firm to track and manage projects, [including] tasks. It addresses prioritizing projects, keeping track of all projects to be worked on, and in progress or completed for users, and developers. Jira allows the business to enter new requirements and tasks; [also assigns] them to developers and prioritize them. Jira helps managers to fix bugs quickly; [also] to track and document [any] bug fix. It also helps identify potential issues by creating a place holder for issues that require additional research, so that the issue is not forgotten. Jira allows [for] effective reporting of issues based on a particular criteria which is important for weekly status meetings.
  • Allows quick and efficient way to enter a project, task or issue to be further researched and then tracked until completion.
  • Does a great job of managing and tracking issues, as well as all the important attributes for each project or issue.
  • Has a very good search and reporting mechanism.
  • Makes tracking projects or simple tasks easy. [It has] good customization and the data is informative.
  • Integrates well with other software tools, including but not limited to: FishEye + Crucible, Wiki, and TeamForge.
  • Does not integrate with CM tool, such as SVN, which would be useful for managing software releases.
  • Search features are difficult to use and to import results for reporting. There is some learning curve on these features since it is using programming language.
  • The Kanban board on Jira [has bugs] and often produces error alerts, even though changing a status still works.
  • For certain projects in the software , it is less intuitive to close an item. For instance, sometimes you have to move the item back to TO DO status in order to close it out.
  • Enables semi-automation of project management and tracking.
  • Allows more efficient software releases and [delivers] solutions to users faster.
  • Cuts down on manual work to identify which projects or issues have not been completed or documented. Also integrates well with current tools rather than having to retire them.
  • Saves managers and developers significant time by chasing project status and dates related to tasks and issues.
Jira is easy to use for less technical work professionals, while Azure and GitHub [take] more time to learn how to use effectively. For large firms with multiple business and technology teams collaborating, Jira Software is a great tool for first time Agile users and developers. It is a great tool to introduce professionals to Agile development and to streamline issue tracking for larger user groups.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

I highly recommend Jira Software for large firms having several technology teams working on multiple projects on a daily basis. It is effective for both business and technological teams [that] maintain a common source to [track] projects and issues. Jira is most useful [for] developers who are multi-tasking from big projects, to smaller tasks, to troubleshooting bugs. It is easy to learn and to quickly start using [for] everyday work; [it makes our work] more efficiently, making it a highly desirable software to acquire for your team.