Jolt - Solving Restaurant Problems One by One
October 18, 2020

Jolt - Solving Restaurant Problems One by One

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jolt

We Jolt across our whole restaurant for two main purposes. First, we use it for printing day dots with accurate "Use By" and "Expiration" dates. Secondly, and even more importantly, we use Jolt for check lists. Those lists range from cleaning tasks to end of shift tasks. The ability to pull reports in order to see how often all of our check lists are being completed is a major help.

Pros

  • "Use by" and "Expiration" labels
  • Checklists
  • Reports for tracking checklist completion rates

Cons

  • Printer connectivity with iPad
  • Increased cleanliness and consistency
  • More accurate "Use By" and "Expiration" stickers
Jolt is the only product that we have used. While we did research other products while we were trying to make our decision, the positive feedback about Jolt that we received from fellow restaurateur's made us feel that Jolt was the best choice. It had a proven track record and a dependable product so that is what we decided on.
Along with being quick to respond to service questions, our Jolt representative hold semi-regular online meetings to talk about capabilities and features that we might not know about. They also bring in leadership from others restaurants to talk about what they have been able to improve in their own location using the Jolt system.
The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.

Do you think Jolt delivers good value for the price?

Yes

Are you happy with Jolt's feature set?

Yes

Did Jolt live up to sales and marketing promises?

Yes

Did implementation of Jolt go as expected?

Yes

Would you buy Jolt again?

Yes

Jolt is great if you need a program for checklists that auto populate at a specific day and or time. Knowing that the checklist is going to be there for the team to view each day, automatically resetting at the scheduled day and time provides consistency that keeps things running smoothly.

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