SAP Joule for Consultants
Updated December 09, 2025

SAP Joule for Consultants

Swati Shukla | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Joule

Joule is mainly used as a chatbot by consultants in our organisation to evaluate the upcoming features or to evaluate the current features

Pros

  • Pulling the related SAP documentation
  • Proposal based on the known capabilities
  • Understanding business needs and translating to SAP capabilities

Cons

  • Sometimes the responses are hallucinated and not appropriate
  • Not all related SAP notes are identifiable
  • Inappropriate KBB documents are sent as response
  • Faster guide to solution capability
  • Some sample code generation is faster
  • Quicker answers than searching on google
Responses to prompts are pretty fast
Joule has better understanding of the business context and has access to SAP's internal resources to give a more appropriate answer in context of SAP

Do you think Joule delivers good value for the price?

Not sure

Are you happy with Joule's feature set?

Yes

Did Joule live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Joule go as expected?

No

Would you buy Joule again?

Yes

Answers are not always reliable and it gives incorrect answers to yes or no questions

Using Joule

200 - Product Management - Order to Cash
Quality Management - Sustainability
Architecture - Enabling Functions
Security and Authorizations - IT Support
10 - 1.SAP Functional Skills , knowledge on business processes such as Fiance, Procurement, Supply Chain..
2. SAP Technical Consultants, Integration and middleware experts with know how on SAP BTP, integration frameworks, API, data connections
3. Security and Compliance Professionals who are to ensure data privacy, access controls, AI governance
4. Hypercare and Support teams that manage incidents, troubleshoot issues, monitor performance and collaborate across functional and technical teams

  • Step-by-step help for SAP tasks (e.g., creating purchase orders, managing sales orders)
  • Quick recommendations for system issues, configuration questions, or data errors
  • Automates repetitive tasks like data lookups, approvals, document creation
  • Provides guided resolutions and speeds up support processes
  • Query Joule to identify upcoming bottlenecks with supply delays
  • Analyse system logs and configuration settings to perform root cause analysis
  • predecitve scenario simulation which requires analytics tools is replace by asking "what if" questions on Joule
  • Joule for Integration to generate Integration flows based on standard content shared
  • Automatic process monitoring by detecting anomalies and triggers corrective workflows without user intervention.
  • Unify SAP's data, documents, policies, SOPs, and tribal knowledge
While Joule has potential, the current capabilities are not consistently meeting our user needs. We require deeper domain expertise, better data connectivity, and more reliable outputs before committing to renewal.

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