Item: JumpTrack
Rating: 10
Author: Verified User

Overall Satisfaction with JumpTrack

Use Cases and Deployment Scope

We have several delivery trucks and with JumpTrack we are able to let the customer now about how far out their order is or who signed for it. With the Geocode we have been able to show where the order was delivered to along with who signed for the order. Being able to see where the driver is at has also helped with customers who have hard to find locations.

Pros and Cons

Pros

Tracking the drivers
Putting the signature on the invoice
Easy to load a routes for the drivers
Able to edit the route without having to delete and restart

Cons

nothing I can think of right now

Return on Investment

Being able to give the customer real time information on their orders has been invaluable.

Key Insights

Do you think JumpTrack delivers good value for the price?

Not sure

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JumpTrack go as expected?

I wasn't involved with the implementation phase

Would you buy JumpTrack again?

Yes

Likelihood to Recommend

Customer wanting to know where their order is and how soon they will have it, being able to pull up in JumpTrack the route and give them an estimated time that the driver should be there has happened more then once and customers have always been happy to know the driver is close and sometimes pulling in right now.

Comments

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JumpTrack has happened make my job easier