JumpTrack is useful because it helps keep track of client hardware and delivery dates.
JumpTrack is useful because it helps keep track of client hardware and delivery dates. It helps my admin team and tech team be able to let …
Overview
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
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What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- FAQs
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) is software that streamlines the delivery process. This software replaces paper-based systems with electronic manifests lists and signature capture to accelerate next-day delivery process and leverage real-time data sharing to help plan, capture, and track deliveries.
The vendor states that with even with one truck, JumpTrack can increasing delivery capacity without adding additional fleet.
Reporting
Visibility
The vendor states that with even with one truck, JumpTrack can increasing delivery capacity without adding additional fleet.
Efficiency
• Integrates with ECI ERP to reduce paperwork and manual data entry
• Improves customer service with increased access to POD information
• Scans packages going in and out of the truck to reduce costly errors
Reporting
• Displays reports on all travel and stop times
• Flags drivers for longer than expected times for accountability
Visibility
• Locates drivers in real-time with GPS tracking
• Displays truck routes and stop orders with a live map
JumpTrack Screenshots
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JumpTrack Competitors
JumpTrack Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Reviewers rate Usability highest, with a score of 7.6.
The most common users of JumpTrack are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Users have found JumpTrack to be invaluable when tracking deliveries, as it allows them to provide proof of delivery with signatures and geocodes. The real-time tracking feature enables businesses to monitor orders in transit efficiently, leading to streamlined delivery processes. Additionally, the tool's user-friendly interface offers all necessary information for confirming deliveries promptly.
JumpTrack aids companies in managing manifests and optimizing delivery routes by assisting in tracking drivers. With features like status updates and photo capture for delivery confirmation, businesses can enhance their operational efficiency. Customers benefit from viewing proof of delivery that includes signatures, photos, and geocodes, which adds transparency and accountability to the delivery process.
Efficient Route Management: Users have praised the system for its intuitive interface that allows them to easily load routes for drivers, make edits on-the-go without needing to restart, ultimately saving valuable time and significantly improving operational efficiency.
Accurate Proof of Deliveries: The feature providing proof of deliveries has been lauded for its precision in displaying location drop-off details and confirming boxes delivered. This accuracy enhances transparency with customers, leading to increased satisfaction and trust in the delivery process.
Digital Delivery Confirmation: Reviewers appreciate the convenience of digital proof of delivery, which includes capturing signatures upon completion. This feature streamlines operations by allowing quick access to detailed delivery proofs when needed.
Route Optimization Challenges: Users have mentioned issues with route optimization, noting that it often requires daily human input for accuracy and separate logins if not optimizing routes, as well as limited support due to third-party involvement.
User Interface and Functionality Issues: Reviewers have highlighted various functionality concerns such as the inability to reopen signed invoices or redeliver items, difficulties in editing completed deliveries, and creating new users without email addresses.
Login and Session Management Problems: Some users have expressed frustration with frequent logouts requiring multiple logins throughout the day, short session timeouts causing inconvenience, and the need to constantly switch between different deliveries leading to workflow interruptions.
Attribute Ratings
Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
- JumpTrack has increased our productivity by me not needing to hound different vendors for dates.
- I have been able to provide clients more accurate dates and projects too.
May 10, 2024
The visibility JumpTrack provides allows for less of my time being taken up by tracking deliveries.
- Time savings has been phenomenal as it pertains to proof of deliveries. Particularly for customers who require POD's for every order and have multiple locations.
- Driver accountability has improved. Reports, when combined, show a full picture of each drivers day. The GPS feature also functions as a de facto speed monitor which improves safety.
- Driver efficiency has also improved. The ease of use vs paper manifests allows them to complete deliveries quicker and seeing the route on the website gives me the ability to reroute them if needed to make time deadlines in the most efficient way.
April 15, 2024
JumpTrack has happened make my job easier
- Being able to give the customer real time information on their orders has been invaluable.
March 11, 2024
I'm loving JumpTrack!
- Cost saving for sure Customer call and say I never got this item pull up JumpTrack I have the picture you got this item!
- Being able to know who got this delivery!
- having a picture attached to show where it was left
January 25, 2024
JumpTrack is amazing!
- increased accountability
January 25, 2024
JumpTrack
- We are able to easily report driver numbers each Monday staff meeting
- Allows us to benchmark our drivers on analytics versus guessing
- More organized results for our drivers and customer service and staff on where the deliveries are for the day
January 24, 2024
Pros and Cons with room to improve.
- The positive cannot be measured in dollars. It is an impression we make with the customer about who we are as a vendor. Makes us look more legitimate.
- Actual savings - not having to file paperwork weekly/monthly. Not losing as many signed copies. Not storing files for years just to keep up with retention needs.
- Actual losses - reviewing each and every transaction to place them on the correct route. Completing route optimization for each route and then having to manually update or correct. Manually entering stops and updating addresses if they are not customers in our system for one off projects.
- I believe this system currently is a Net Zero gain.
- Plus it costs several hundred dollars per month and I have to spend additional money for data service to track the tablets we use.
January 24, 2024
JumpTrack has been great to have in our toolbox
- Saving time in so many areas like filing signed invoices, searching for PODs, GPS, etc.
- Cost savings because time is money and it saves time
- Being able to email customers an invoice and having the signature we captured on JumpTrack on that invoice is great and speeds up payment process
- Helps our drivers be more efficient. Drivers has a toolbox with JumpTrack. GPS, carton counts, and ability to switch routes.
- JumpTrack helps us not only keep up with our competition but surpass them with being able to see a customer and make a delivery and hand them a device to sign instead of paperwork.
- Being able to provide customers with a POD in seconds
January 16, 2024
JumpTrack
- No more lost revenue, photo confirmation that delivery is made and with whom is noted
- Can give an estimate of when the driver will arrive for a particular delivery with the GPS of current location
January 11, 2024
Highly recommend JumpTrack.
- Don't have to call drivers to see when they will arrive at customers.
- Don't need to contact customer service to see if a delivery will be scheduled.
- Improved effendis.
- Cost continues to rise so the cost is a negative.
- Driver accountability with time between each delivery recorded.
January 11, 2024
We love JumpTrack!
- Assistance with A/R Collections based on POD.
- Reduction in Overtime with monitoring of Drivers.
November 22, 2023
All That You Will Need
- Provides ease for all
November 02, 2023
JumpTrack Helps Us with Efficacy and Proof of Delivery
- Increased accountability
- Proof of delivery when questioned
- Increased productivity - optimizing routes
October 31, 2023
Interactive map tracking with JumpTrack
- increased productivity
- increased accountability of our drivers
October 25, 2023
Delivery tracking made easy!
- Cell phone use through App.
- There is no need for expensive JumpTrack-based handheld.
October 20, 2023
Used and enjoy very much
- Increased speed
- More time for employees to do other jobs.
October 20, 2023
JumpTrack : Best delivery software I have used so far!
- Cost saving by importing data we used to manually enter
October 20, 2023
JumpTrack POD working well
- it has increased accountability as we can see where the driver last stopped
- it also has reduced the number of reshipment of product as we can prove it had been delivered
October 19, 2023
Why we use JumpTrack
- It helps us to prove deliveries were made saves us money if a customer claims they did not receive their item we can show picture and signature proof.
- It helps us route our deliveries in the best order
- It helps us to not only have a name of who accepted the delivery but also a picture of where it was left.
October 18, 2023
JUMP into full integration to keep your team on TRACK!
- We can make more deliveries because our drivers are out the door faster each morning.
- Proof of delivery that can be emailed with ease makes accounts receivables job easier on disputed deliveries.
- Knowing where the driver is and having a basis of how quickly a driver moves from location to location assists us with route management and employee management.
October 18, 2023
For ease of data transfer and POD automation, there is no other option in the ECI environment.
- There have been some savings from proof-of -delivery capability in regards to returns.
- With the ease of moving manifests from DDMS to JumpTrack, there are time savings as well.
October 18, 2023
JumpTrack Allows You To Get A Jump On The Competition
- Increased productivity - driver spends less time at a stop as everything is electronically stored
- cost savings arise as we can provide a proof of delivery to our client. no need to ship a second order at no cost to client
- we have had a client come to our office for a demo of the software as they have a shipping department with multiple delivery persons.
October 18, 2023
JumpTrack review
- there is no ROI with JumpTrack.
- when a customer says they wont pay unless we have a POD
- great for small claims as evidence of the delivery