Overview
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
I'm loving JumpTrack!
JumpTrack is amazing!
JumpTrack
Pros and Cons with room to improve.
As a small business, we utilize JumpTrack to …
JumpTrack has been great to have in our toolbox
Amaze Balls
JumpTrack
Highly recommend JumpTrack.
JumpTrack is worth a look for most any business making package deliveries.
We love JumpTrack!
All That You Will Need
JumpTrack Helps Us with Efficacy and Proof of Delivery
Interactive map tracking with JumpTrack
Delivery tracking made easy!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
- FAQs
What is JumpTrack?
The vendor states that with even with one truck, JumpTrack can increasing delivery capacity without adding additional fleet.
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JumpTrack Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
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Reviews and Ratings
(33)Attribute Ratings
Reviews
(1-24 of 24)JumpTrack has happened make my job easier
- Tracking the drivers
- Putting the signature on the invoice
- Easy to load a routes for the drivers
- Able to edit the route without having to delete and restart
- nothing I can think of right now
I'm loving JumpTrack!
- Provides proof of deliveries
- Accurate location drop off
- show the boxes we delivered
- Honestly I love it doesn't need any improvement
JumpTrack is amazing!
- confirms deliveries
- provides a visual aid for end users on the deliveries
- gives us the details we need to communicate effectively with our Customers
JumpTrack
- Provides historical data for staff to ensure customer receives proper service
- Allows the drivers to sort their route and essentially have a map to each location
- Its connection with DDMS has become much more stable and easier to use once we moved to DDMSPLUS
- Allow for customers(us) the option to download a years worth of data to then store if for audit purposes
- Continue to work on accuracy of the trips functionality
- Simplify the adding of manifests manually
Pros and Cons with room to improve.
As a small business, we utilize JumpTrack to improve the visual our customer sees. Utilizing Digital Signature and Digital Proof of Delivery makes us look like a larger company than we are. On the backside/administration side, we work with the route optimization and occasionally use the system to track drivers or find out where they are so we can get a better estimate of completion or customer delivery time. We have been using this system for roughly 9 months and have not rolled out all the features to our customers. I do expect to implement the customer view on my website later this year.
- Digital Proof of Delivery - makes it easier to send to a customer when requested.
- Route optimization - once setup, this allows my drivers to utilize google maps to find new or seldom seen customers and to switch routes with ease.
- Route optimization is not always available or working.
- Customer addresses are not always found in google maps.
- Does not have the ability to reopen a signed invoice.
- Does not have the ability to "redeliver" if items are missing.
- Route optimization often needs (every day) human input to make it right.
- Route tracking does not update often enough to show accurate driving route. Will show straight line from one point to another if it misses some time between gps points.
I hope there will continue to be improvements made as we look to utilize the functions further.
JumpTrack has been great to have in our toolbox
- Capturing signatures for completed deliveries
- The ability to locate and provide proof of deliveries quickly
- The ability to capture a picture of the delivery and being able to provide the picture with the proof of delivery.
- The GPS can provide directions to the next stop without having to enter addresses
- I would like to have the ability to take multiple pictures when making a delivery instead of just one.
Amaze Balls
- easy to read
- real time
- easy signature
- I wish when typing in the number you could use enter to find the number
JumpTrack
- GPS for where the driver is currently at
- Date, time, of delivery along with customers acct and invoice numbers
- Photo Confirmations are very helpful
- Logged out of JumpTrack website far too quickly, continually having to log back in multiple times a day. Bothersome to others in our office as well.
Highly recommend JumpTrack.
- Track delivery.
- Able to enter credit pickups.
- See actual time of completion of delivery.
- I haven't discovered any negatives.
- Route optimization.
- Efficient delivery of product.
- Confirmation of delivery with receiver signatures.
- Easily transfer packages from one route to another.
- Support
- Add scan on scan off packages that was in an earlier version.
We love JumpTrack!
- Trip Status - Seeing overview of driver's route.
- Geocode - Exact location of delivery.
- Photo
- Ability to edit already completed delivery.
- Ability to create new user without email address.
All That You Will Need
- Track driver stops
- Track who signed for order
- Ability to attach pictures for deliveries
- Switching from different deliveries
JumpTrack Helps Us with Efficacy and Proof of Delivery
- Updating us and our customers when a delivery has been made
- Allows us to track our driver's progress on their routes
- Verify items have been delivered with pictures when there is an item in question
- Not duplicating sites when the spelling is slightly different
- Allow us to remove old delivery sites that were created by importing errors
- Increase the amount of time before the website kicks you out
Interactive map tracking with JumpTrack
- Driver Location
- Proof of delivery
- Tracking deliveries
- Approximate time a delivery will arrive
- For the features I use JumpTrack does an excellent job. I'm not sure how it could improve.
Delivery tracking made easy!
- Route flow.
- Package count information.
- Delivery stop notification.
- JumpTrack map.
- Flow due to map issues.
Used and enjoy very much
- Loading
- Organization
- Speed
JumpTrack : Best delivery software I have used so far!
- Provide detailed delivery information
- Track driver in real time and manage route.
- Store delivery and POD information.
- Would like to see the ability to send POD's from the app directly to customers
JumpTrack POD working well
- digital delivery manifest
- proof of delivery capture
- reducing paper
- allowing to easily modify a delivery route once the driver has left
- If using route optimization and not optimization it is 2 separate logins to the same site.
- optimization is done by a 3rd party so support there is a little slim
Why we use JumpTrack
- captures signature
- routes stops
- Can be Glitchy
- No way to remove delivery driver. Have to uninstall app in order for new delivery driver to use.
JUMP into full integration to keep your team on TRACK!
- Recording Signatures and Names of Receivers
- Organizing multiple packages for one stop easily
- Tracking Drivers Throughout the Day
- Transferring deliveries from DDMS Plus to JumpTrack doesn't allow for any mistakes. You can only transfer once and if you select the wrong transfer location its all over.
- I believe adding stops for non customers is difficult. We found a work around but our drivers pickup from our printers, non profits we donate to etc.
- We often have trouble with JumpTrack not being able to reach the server. It's very frustrating on a busy morning when we can't save package counts etc.
For ease of data transfer and POD automation, there is no other option in the ECI environment.
- moves information back and forth between other ECI products well
- doesn't require on-prem server
- work with iOS and Android devices.
- Not a truck monitoring platform - we have to use separate provider for that
- Not made to cross-pollinate outside ECI's environment
- Need to have a working company email for every user and driver.
JumpTrack Allows You To Get A Jump On The Competition
- signature capture
- proof of delivery searches
- ability to organize the delivery order of our deliveries
- session timeout is incredibly short
- unable to edit customer address after the delivery has been created. you need to delete it and create a new delivery
JumpTrack review
- capture signatures
- track drivers
- see route on map
- see what deliveries have been made or missing
- Needs an overall update
- needs to update the UI
- Needs an easier app on the tablet
- loads really fast
- all info in one place
- reliability
- insurance
- email option to send info