TrustRadius Insights
Users have found JumpTrack to be invaluable when tracking deliveries, as it allows them to provide proof of delivery with signatures and …
Overview
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
2 people also want pricing
Alternatives Pricing
What is Onfleet?
Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.
What is ClickPost?
ClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page, automated NDR…
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is JumpTrack?
JumpTrack® Proof-of-Delivery (POD) is software that streamlines the delivery process. This software replaces paper-based systems with electronic manifests lists and signature capture to accelerate next-day delivery process and leverage real-time data sharing to help plan, capture, and track deliveries.
The vendor states that with even with one truck, JumpTrack can increasing delivery capacity without adding additional fleet.
Reporting
Visibility
The vendor states that with even with one truck, JumpTrack can increasing delivery capacity without adding additional fleet.
Efficiency
• Integrates with ECI ERP to reduce paperwork and manual data entry
• Improves customer service with increased access to POD information
• Scans packages going in and out of the truck to reduce costly errors
Reporting
• Displays reports on all travel and stop times
• Flags drivers for longer than expected times for accountability
Visibility
• Locates drivers in real-time with GPS tracking
• Displays truck routes and stop orders with a live map
JumpTrack Screenshots
JumpTrack Video
Watch JumpTrack Overview
JumpTrack Competitors
JumpTrack Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
Reviewers rate Support Rating highest, with a score of 6.6.
The most common users of JumpTrack are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(34)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found JumpTrack to be invaluable when tracking deliveries, as it allows them to provide proof of delivery with signatures and geocodes. The real-time tracking feature enables businesses to monitor orders in transit efficiently, leading to streamlined delivery processes. Additionally, the tool's user-friendly interface offers all necessary information for confirming deliveries promptly.
JumpTrack aids companies in managing manifests and optimizing delivery routes by assisting in tracking drivers. With features like status updates and photo capture for delivery confirmation, businesses can enhance their operational efficiency. Customers benefit from viewing proof of delivery that includes signatures, photos, and geocodes, which adds transparency and accountability to the delivery process.
Efficient Route Management: Users have praised the system for its intuitive interface that allows them to easily load routes for drivers, make edits on-the-go without needing to restart, ultimately saving valuable time and significantly improving operational efficiency.
Accurate Proof of Deliveries: The feature providing proof of deliveries has been lauded for its precision in displaying location drop-off details and confirming boxes delivered. This accuracy enhances transparency with customers, leading to increased satisfaction and trust in the delivery process.
Digital Delivery Confirmation: Reviewers appreciate the convenience of digital proof of delivery, which includes capturing signatures upon completion. This feature streamlines operations by allowing quick access to detailed delivery proofs when needed.
Route Optimization Challenges: Users have mentioned issues with route optimization, noting that it often requires daily human input for accuracy and separate logins if not optimizing routes, as well as limited support due to third-party involvement.
User Interface and Functionality Issues: Reviewers have highlighted various functionality concerns such as the inability to reopen signed invoices or redeliver items, difficulties in editing completed deliveries, and creating new users without email addresses.
Login and Session Management Problems: Some users have expressed frustration with frequent logouts requiring multiple logins throughout the day, short session timeouts causing inconvenience, and the need to constantly switch between different deliveries leading to workflow interruptions.
Attribute Ratings
Reviews
(1-24 of 24)Companies can't remove reviews or game the system. Here's why
April 15, 2024
JumpTrack has happened make my job easier
We have several delivery trucks and with JumpTrack we are able to let the customer now about how far out their order is or who signed for it. With the Geocode we have been able to show where the order was delivered to along with who signed for the order. Being able to see where the driver is at has also helped with customers who have hard to find locations.
March 11, 2024
I'm loving JumpTrack!
We utilize JumpTrack everyday. Its a tool we use to track down our deliveries. We are also able to provide our Customers with a proof of delivery with JumpTrack. Its a tool we need to make our daily work makes sense and insures we are making our deliveries to the correct location.
January 25, 2024
JumpTrack is amazing!
We use JumpTrack to check proof of deliveries. It comes in handy for a quick look at our packages being delivered by our lovely drivers. I use it often about 5-10 times daily. I'm so glad its a tool we are able to use it very user friendly and gives all the information needed to confirm deliveries
January 25, 2024
JumpTrack
We use JumpTrack to manage all of our manifests for deliveries on a daily basis. We use the multiple aspects of JumpTrack in order to be as efficient as possible. The drivers like it because it has maps to each location and we like it because it provides us data for each route.
January 24, 2024
Pros and Cons with room to improve.
Digital Proof of Delivery, Tracking Drivers and Routes, Digital Signature. Route optimization.
As a small business, we utilize JumpTrack to improve the visual our customer sees. Utilizing Digital Signature and Digital Proof of Delivery makes us look like a larger company than we are. On the backside/administration side, we work with the route optimization and occasionally use the system to track drivers or find out where they are so we can get a better estimate of completion or customer delivery time. We have been using this system for roughly 9 months and have not rolled out all the features to our customers. I do expect to implement the customer view on my website later this year.
As a small business, we utilize JumpTrack to improve the visual our customer sees. Utilizing Digital Signature and Digital Proof of Delivery makes us look like a larger company than we are. On the backside/administration side, we work with the route optimization and occasionally use the system to track drivers or find out where they are so we can get a better estimate of completion or customer delivery time. We have been using this system for roughly 9 months and have not rolled out all the features to our customers. I do expect to implement the customer view on my website later this year.
January 24, 2024
JumpTrack has been great to have in our toolbox
We have been using JumpTrack for almost 9 years now and I am very pleased with it. JumpTrack is used on all of our delivery routes at all of our locations. It helps locate orders in transit in real time and provides signatures and PODs (proof of delivery) when needed. This has eliminated the time and space it takes filing signed invoices and the time it would take to locate a POD. Our drivers also use the GPS and capture pictures when deliveries are made.
January 16, 2024
Amaze Balls
JumpTrack is very handy. Our company uses it for Supply's and Furniture. It is a great tool to look at to make sure the customer has received items or that actually haven't recieved their items. JumpTrack has only been down once in the past two years that I have been using it.
January 16, 2024
JumpTrack
JumpTrack is used as a solution for our delivery drivers. Route scheduling, signature for delivery, photo for delivery confirmation, etc.
January 11, 2024
Highly recommend JumpTrack.
I love the fact you can see real-time deliveries and status. Helps sales confirm en route deliveries and completed deliveries. It helps with the time of actual delivery or pick-ups and pictures captured as well upon completion. It is easy to use for credit pick-ups as well as route deliveries. I think it is easier for drivers as well to prove they made the deliveries in a timely manner.
Routing of deliveries for multiple drivers allows more efficient operation. Easily transfer from one driver to another for load management. Using routing optimization, the driver uses the technology to arrange deliveries in the most efficient manner. We were one of the first users when introduced.
January 11, 2024
We love JumpTrack!
JumpTrack allows our customers to see a POD that includes a signature, name, photo, and geocode for the drop-off location. It is a great tool for management and associates to review the driver's location, route order, and planned trip. Our drivers love the tool because they can see what their day looks like, and appreciate the great functionality and ease of use of the app.
November 22, 2023
All That You Will Need
We use JumpTrack for drivers as navigation to deliver packages and for inside support to see who signed for deliveries and when they were made.
November 02, 2023
JumpTrack Helps Us with Efficacy and Proof of Delivery
We use JumpTrack to provide our customers with delivery confirmation and to manage our driver's delivery routes. It is a very useful tool to show the customer who signed for something and when it was delivered in case there is an issue. It also allows us to optimize the driver's routes to find the most efficient delivery routes.
October 31, 2023
Interactive map tracking with JumpTrack
I use it to track order status, provide proof of delivery and track drivers. We sometimes get calls that orders were not received and having a signature is very helpful for finding lost orders. Having the package count feature is also really helpful. Maybe driver forgets to leave a package. We have a package count. We also use the photo feature if no one is available to sign for a delivery, the driver can leave it and take a photo so we can show customer exactly where it was left.
October 25, 2023
Delivery tracking made easy!
I use JumpTrack for delivery route management of Packages delivery and quantity clarification.
October 20, 2023
Used and enjoy very much
We use JumpTrack with office supplies and furniture deliveries to customers. Very easy to use from start to finish and works great. If you can use a smartphone you can use this app easy and I am very pleased
October 20, 2023
JumpTrack : Best delivery software I have used so far!
We use JumpTrack in our daily operations for deliveries capturing signatures and then exporting those to use in our billing software. JumpTrack helps to streamline our process and gives us the ability to capture digital signatures and track our drivers.
October 20, 2023
JumpTrack POD working well
JumpTrack allows us to do proof of delivery as well as having a digital copy of our delivery schedule for the day. This product can also do route optimization for a added charge. It is nice to see where your drivers are at in their route in case of a customer calling to see where their delivery is at.
October 19, 2023
Why we use JumpTrack
Provides signature capture and routing for deliveries.
October 18, 2023
JUMP into full integration to keep your team on TRACK!
We use JumpTrack for our daily deliveries of mostly office supplies and some furniture. We use it to track and pace our drivers. We use it for signature confirmation for our customers and occasionally photographs of deliveries when necessary. It allows us to quickly route out our drivers each morning and make sure they have a proper package, paper and water counts each day. It also allows us to forecast when a driver will be at a customer's door without even calling the driver.
October 18, 2023
For ease of data transfer and POD automation, there is no other option in the ECI environment.
Delivery route planning, delivery confirmation, manifesting, signature capture.
October 18, 2023
JumpTrack Allows You To Get A Jump On The Competition
We use JumpTrack mainly as a way to manage our client deliveries. We capture delivery signatures. Proof of delivery is paramount and JumpTrack is great way to provide that info to our clients. We are an full service IT provider. We deliver client orders five days a week and JumpTrack allows us to accomplish this with ease. We have a two user license, one for our delivery driver with the JumpTrack app setup on his android smart phone and the second one for our receptionist with the app set up on an android tablet so she may capture signatures for our clients who come to the office to pick up their orders.
October 18, 2023
JumpTrack review
We like JumpTrack because it give us real time delivery data and signatures, I am able to track my drivers where they are and see what deliveries were missed or completed. They are not doing much to update it, but it still works well.
I love this software! So easy to see delivery times, a proof of delivery along with a picture! Comes in handy when a customer claims they didn't receive their order.