The Kareo Platform totally rocks!
Kevin McBride, PTA, CHMSP | TrustRadius Reviewer
Updated January 05, 2018

The Kareo Platform totally rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kareo Practice Management

As a billing company, we use the Kareo PM to process claims for all of our medical clients. The Kareo platform is a fully integrated system which makes it easy to receive claim information from our clients from the Kareo EHR. This allows us to quickly and efficiently process claims. The PM has all diagnosis codes loaded into it which really assists with coding. Clearinghouse integration makes it easy to submit claims, receive ERAs and auto-posting of payments.
  • Electronic eligibility checks makes checking coverage a snap.
  • Kareo is easy to configure and navigate. The ability to open multiple windows is great, and allows billers to move around to different areas of the software with minimal clicking.
  • Kareo has powerful reporting. The ability to run a variety of reports on demand is great. There are a number of predefined reports that can be further configured by the user, and Kareo makes available an Excel plugin that can produce additional types of reports if needed.
  • I would like to see Kareo add the ability to print messages from the secure, built in messaging system.
  • Having a way to shorten the CPT or DX codes on the superbill would be great. Currently, the descriptions frequently exceed the column width depending on the length of the text description.
  • There's a current bug that causes the user account screen to refresh, and/or creates an error message. Reopening the window usually fixes the problem but this needs to be fixed.
  • The Kareo platform is very fairly priced for the functionality it provides. It offers more and is very affordable compared to other platforms.
  • Kareo allows our employees to work efficiently. This reduces overhead by limiting the amount of time and effort to manage our customers' accounts.
  • Kareo allows for powerful and accurate reporting. This allows us to properly invoice our clients, and provide them with the information they need for their accounting records.
Kareo offers way more than the other platforms that we researched, and at a better price. Kareo has scored well the last 4 years in the Blackbook Survey. The integration between the EHR and PM is fantastic. This allows for the entire revenue cycle to streamlined and monitored from the point of service until payment from the payer has been received. Automatic appointment reminders help to cut down on no shows, and electronic eligibility check pre-approves patients before they are seen. Together, this makes for a more efficient and profitable practice.
Multi-specialty
11-25 practitioners
Kareo works great for small or large practices. It supports multiple providers and/or services locations. Kareo works well regardless of the specialty. The interface is easy to use and navigate, and it's the preferred platform for our billing staff. From front end scheduling to back end billing, every aspect of the software allows the user to quickly and efficiently perform their duties.

Kareo Practice Management Feature Ratings