Good program but will be better with some upgrades
December 30, 2023

Good program but will be better with some upgrades

Jennifer Holt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Katana Cloud Inventory

Currently we are using Katana Cloud Inventory as an inventory control program. Katana Cloud Inventory is pretty good for parts coming in and going out. We have been using Katana Cloud Inventory for almost 6 months now. It's functions are easy to use and it is also an easy program to learn. For a warehouse that does a lot of incoming/outgoing shipping and receiving this is a great program.
  • Tracks incoming and outgoing parts/items
  • Very easy to use and easy to learn.
  • Able to implement the program quickly and begin using because of ease of use
  • Auto email generated with PO's cannot be permanently altered in my opinion.
  • Different pack sizes of same items do not automatically fill in inventory I've found. For example, we order an item in singles, 4-packs, and 32 packs. In my experience, If we order the 32 pack, it does not show inventory for the smaller unit sizes. Each pack size has a different item number I believe.
  • Fields on the PO are not adjustable in my experience. You must create a template and use the template. You cannot change the PO each time unless you have a template created in my experience.
  • When closing out a sales order, if you invoice from Katana Cloud Inventory and send to Quickbooks, it automatically enables the invoice to receive credit cards in Quickbooks. We use another credit card service (not Quickbooks) and do not want this feature turned on. There is no way to disable it at this time.
  • When being billed for a PO that has been received and that bill is sent over to Quickbooks, it does not show item counts in my expereince. It only translates as a total dollar amount for each line item.
  • So far we are still in the process of counting all of our inventory. We use tens of thousands of parts
  • What we do have in inventory already is tracked very well.
  • Parts have been in stock as needed since we implemented Katana Cloud Inventory.
Our Quickbooks inventory was input incorrectly by a former employee and fixing it would have been more time consuming and less cost effective than to come up with an alternative solution. Katana Cloud Inventory was our alternative solution. Katana Cloud Inventory says that they are working on some of the integration problems with Quickbooks, and once they are fixed, will be a huge help!

Do you think Katana Cloud Inventory delivers good value for the price?

Not sure

Are you happy with Katana Cloud Inventory's feature set?

Yes

Did Katana Cloud Inventory live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Katana Cloud Inventory go as expected?

No

Would you buy Katana Cloud Inventory again?

Yes

Katana Cloud Inventory is great for shipping and receiving busiiness. Where things are very cut and dry as far as what comes in and what goes out, this program is excellent at keeping track of these things. We do a lot of custom build items and it is not the greatest for these. A lot of time it is difficult to both enter these items and keep track of these items.

Katana Cloud Inventory Feature Ratings

Inventory tracking
9
Automatic reordering
8
Location management
Not Rated
Serial number and batch tracking
Not Rated
Barcode scanning
Not Rated
Automation rules
Not Rated
Reporting and analytics
6
Fulfillment
9
Backorder management
Not Rated
Bill of materials management
7
Item kitting
Not Rated
Invoicing
6
Forecasting
Not Rated
Accounting integration
8
Point of sale integration
Not Rated