Great service for scalability and efficient management
December 05, 2023
Great service for scalability and efficient management
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
- CRM
Overall Satisfaction with Khoros Marketing
Khoros is our all-in-one social platform that allows us to manage our engagement and connections with our audience. We've used Khoros for almost two years now, having used Sprout beforehand. I much prefer the workflow planning options available in Khoros. With this platform, we can easily manage subtasks among team members. We are also big fans of being able to manage our paid and organic engagement intiatives within the same platform. Before, we found it difficult to decipher the reach and engagement we achieved between paid and organic, but Khoros makes it easy.
- The ease of workflow optimization makes Khoros stand out.
- The scale that we achieve across channels using Khoros has been impressive.
- Khoros' audience insights are very impressive and wide-spanning.
- More explanation for beginner users -- perhaps some demo walkthroughs would be helpful for teams using Khoros for the first time.
- Khoros has definitely improved our management of paid and organic campaigns.
We did engage with a customer service representative that helped us navigate Khoros when we first began using the platform. The customer service is great. We would definitely consider working with someone from the Khoros strategic team to plan strategy in the future.
We do not have a lot of experience with this particular topic.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
Yes
Would you buy Khoros Marketing again?
Yes