Item: Khoros Marketing
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Khoros for publishing across multiple channels

Pros and Cons

Ease of duplicating content across channels
Easily build out approval flows
Ability to draft content within character limitations of platforms

Better ongoing customer support
Analytics platform that includes all channels like Instagram

Return on Investment

Streamlined approvals
Efficient publishing process

Customer Support

Built out workflows that efficiently addressed our publishing approval needs

As we grow our social presence, we are finding that we need more solutions and Khoros does have those options. Although - sometimes those solutions are more expensive than we are able to pay for within our budgets.

Key Insights

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

Yes

Did implementation of Khoros Marketing go as expected?

Would you buy Khoros Marketing again?

Yes

Likelihood to Recommend

I think Khoros is a great tool for large enterprise organizations, but might not be the best fit for teams that require more hands-on customer service needs

Khoros - great for publishing at enterprise level

Modules Used

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)