Item: Khoros Social Media Management
Rating: 8
Author: Verified User

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

Use Cases and Deployment Scope

I use Khoros daily for managing all the social profiles of the company (Instagram - Facebook - LinkedIn - Youtube) for the Italian branch. It is a useful tool as it allows me to have all the info I need at once, to post with an easy procedure, and also to have a detailed report adjusted by the info I need

Pros and Cons

Pros

To create posts and check the file requirements for the social media
To analize and report sorting by details
To share material with other branches of the same company

Cons

some bugs on Linkedin assets (if many accounts are using it)
you need to repost with mobile app if you have multiple files
analytics is very full of details and sometimes not easy to understand

Return on Investment

improved management of shared resources
improved management of organic
improved awareness of KPI

Scalability

implementation of additional functions as the team working on the software is growing

Key Insights

Do you think Khoros Social Media Management delivers good value for the price?

Yes

Are you happy with Khoros Social Media Management's feature set?

Yes

Did Khoros Social Media Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Social Media Management go as expected?

Yes

Would you buy Khoros Social Media Management again?

Yes

Likelihood to Recommend

Suited for companies with many users and many country branches with many social media profiles activated and if you need very detailed reporting of results and the chance to have many employees sharing information and status of work Less appropriate if you have only a few profiles to manage and if you make paid advertising

Khoros Social Media Management Feature Ratings

Comments

Please log in to join the conversation

Recommended Useful tool for the daily work

Modules Used