Nice tool for a daily use
April 28, 2022
Nice tool for a daily use
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
In our social media team, we have all used Khoros since the beginning of the year to publish and monitor our social networks at the corporate level. It allows us to share a common calendar in order to organise our campaigns and also to be compliant in terms of access.
Pros
- Programmation of content.
- Shared calendar.
- Roles and accesses.
Cons
- Twitter cards functionality.
- Targeting by language for LinkedIn posts.
- Tagging people in the Twitter pic or video.
- Best management of our content calendar.
- Ability to quickly collaborate with other users.
For the moment we are pretty new users so we did not have the chance yet to work more deeply with our customer success manager except for all the training sessions. These sessions were very useful for all the team and we would love to have more conversations with the strategic services once we will all be onboarded.
For the moment we don't use Khoros Marketing to manage and protect the brand yet. Actually we have another specific tool for that part.
Do you think Khoros Social Media Management delivers good value for the price?
Yes
Are you happy with Khoros Social Media Management's feature set?
No
Did Khoros Social Media Management live up to sales and marketing promises?
Yes
Did implementation of Khoros Social Media Management go as expected?
Yes
Would you buy Khoros Social Media Management again?
Yes
Well, the commercial teams were way more efficient I guess. During the presentation session, the presentation of the tool was interesting for all the team and the questions we asked were well answered.
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