We are honored to have Kintone as our partner in business.
March 06, 2022

We are honored to have Kintone as our partner in business.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We use Kintone to manage our hotel's restaurant guest information database. We mostly use it to send out e-mails with promotions. We are looking into using Kintone for more marketing ideas.
  • Their customer service is unbeatable.
  • Technical assistance and showing us how to use their products.
  • User Friendly products
  • occasionally we run into function problems but they are always handled so quickly.
  • Our outreach to our customers with promotions has provided more sales
Whenever we have a question or technical problem our Kintone representatives respond so quickly. They either answer my questions right away or are willing to get on a call with us to help. They also keep in touch which helps to keep a great relationship.
Their product is user-friendly and we have been able to use it for our marketing needs. With any business marketing is important and Kintone helps to make that easier and smooth for us.

Do you think Kintone delivers good value for the price?


Are you happy with Kintone's feature set?


Did Kintone live up to sales and marketing promises?


Did implementation of Kintone go as expected?


Would you buy Kintone again?


Twilio SendGrid, Yelp for Business, Microsoft 365 (formerly Office 365)
We value Kintone very much because they help us manage our valuable customer information. Without Kintone we would have a mess with excel and dealing with accidental deletions or outdated versions. I don't see where it would be less appropriate because they always find ways to integrate their system to change with our needs.

Kintone Feature Ratings

Platform Security
Platform User Management
Platform Scalability

Using Kintone

5 - Sales or Marketing
Not sure what you meant by in-house?
  • Marketing
  • Database management
  • E-mailing
  • Creating surveys
  • e-mail blasts
  • Hopefully soon mass Text messaging