Visually appealing and fun to use
May 18, 2022
Visually appealing and fun to use
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Klaxoon
Many problems, like product failure to address, customer needs/pain to identify by segment, and lack of alignment on prioritization/direction to take. the main benefits are to optimize participants' contribution, share and align perspectives, and visualize actions. Klaxoon helps mobilize the collective intelligence to assess a situation, deal with a problem, improve a process, reach an agreement and define an action plan. I used it internally and with customers, for small and large groups, face-to-face or remote, leveraging templates or developing my own.
Pros
- You can provide one code to the participant and run the entire workshop from there
- Great integration with Microsoft Teams is really helpful to manage meeting online.
- The flexibility of Klaxoon is really impressive when you get into the notion of a meeting that allows having packaged experience. We have a lot of people using Klaxoon and the networks and the possibility to share templates across an entire organization is also a big plus from Klaxoon.
Cons
- Just maybe some fine-tuning here and there about some choice in terms of UI and maybe trim down a bit some graphically appealing things which are sometimes taking over the effectiveness
- The solution is really rich and maybe including more tutorials would be great to reduce the learning curve when using more advanced capabilities.
- I wish the session functionality would give me more freedom to switch between different activities and reactivate some e.g. a survey. It's easier to make a mistake with sessions to close activities by accident.
- Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want.
- It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys.
- we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way.
Do you think Klaxoon, a Wrike company delivers good value for the price?
Yes
Are you happy with Klaxoon, a Wrike company's feature set?
Yes
Did Klaxoon, a Wrike company live up to sales and marketing promises?
Yes
Did implementation of Klaxoon, a Wrike company go as expected?
I wasn't involved with the implementation phase
Would you buy Klaxoon, a Wrike company again?
Yes
Comments
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