Save your security team from burnout
December 18, 2023

Save your security team from burnout

Eric Sawyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

We have the Phish Alert Button as part of our subscription. My team was overwhelmed by the alerts sent by users. PhishER, uses automation to cut down on the amount of alerts we need to handle, leaving us with only the high priority or outliers.

The ROI is rapid and your security team will be able to focus on higher value tasks. It is worth the time to work with a KnowBe4 engineer to fine tune the policies for your environment.

Looking forward to seeing how KnowBe4 can integrate AI into this product for even more automation.

  • Reduces the noise vs signal ratio
  • Saves your team time
  • Encourages users to report phishing emails
  • Automates a task that your team hates doing
  • Improve AI for greater filtering
  • Better explanations of the policy settings and rules and how to tweak them for increased results
  • Automated gamification/rewards for end users to encourage reporting actual phishing
  • Automate sending executive level reports to maintain c-suite support and show ROI
  • Rapid response to phishing attacks
  • Prioritization of attacks
  • Reduces cybersecurity team burnout
  • Automates tasks your team would rather not do
Saves time for your security team and reduces burnout. Reviewing these emails is not high value and is something your team hates doing and will put off. PhishER cuts down on the noise and lets your team deal with the actual threats.
We have implementated PhishML, Blocklist, and PhishRIP.
I see the blocklist in action daily. PhishRIP is one of the best selling points of this product. The ability to eliminate threats before users have a chance to interact with them is huge.

Like much machine learning, it's honestly hard to quantify the value of PhishML.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

Saves your cyber team time. Eliminates something that your team doesn't like doing and will put off.

If you have the PAB for users to report phishing, then you need PhishER.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
3
Integration with Other Security Systems
3
Centralized Dashboard
9
Machine Learning to Prevent Incidents
6
Live Response for Rapid Remediation
9