Kofax: satisfaction
Updated January 09, 2022
Kofax: satisfaction
Score 10 out of 10
Vetted Review
Verified User
Software Version
Power PDF Advanced
Overall Satisfaction with Kofax Power PDF (formerly Nuance)
We found Acobat is too powerful for our business. Nucance / Kofax is simple and friendly to use in our office.
- Simple and easy to navigate.
- The layout is similar to MS Office.
- Button to insert a blank page.
- Volume discount for small business (5-10 people) will be nice.
Agreed. The setup is very similar to MS Office, so very easy to navigate around. Not much of a learning curve.
We used Nuance for a very long time. And then, I found out they became Kofax, so we just went with Kofax. Kofax is much better then Nuance. Kofax platform is more friendly and the software runs more smoothly with Windows 10.
Do you think Tungsten Power PDF delivers good value for the price?
Yes
Are you happy with Tungsten Power PDF's feature set?
Yes
Did Tungsten Power PDF live up to sales and marketing promises?
Yes
Did implementation of Tungsten Power PDF go as expected?
Yes
Would you buy Tungsten Power PDF again?
Yes
Secured document with password.
Using Kofax Power PDF (formerly Nuance)
3 - Real estate appraiser
1 - a support staff
- Print to PDF
- Secure document
- PDF reader
- none
Evaluating Kofax Power PDF and Competitors
- Price
- Product Usability
- Prior Experience with the Product
very happy with the product, so no need to change anything
Kofax Power PDF Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, not necessary!!
Yes, There were a promotion, and I just missed it by a day or two. I just asked, with no expectation. The sales rep give me the discount, although, there were some glitches, but was solved, and I received my additional discount. Very grateful about it. Thank you!