Super efficient and organized!
September 29, 2020
Super efficient and organized!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kustomer
Kustomer is used within our entire customer experience team as well as across our company as a whole. We address business problems with customers such as order organization and communication.
- I love that we have Kustomer linked through UJet so we can call customers with ease.
- Kustomer makes things super easy to understand and everything is laid out and organized in an easy to see and use way.
- It's so efficient that Kustomer auto-populates conversations for us to get to customers quicker.
- Sometimes updates are done at inconvenient times and suspend our progress for a bit.
- Increased customer satisfaction
- Increase in efficiency company-wide
- Provides more knowledge to our team members
- Faster resolution time
I have never used anything besides Kustomer and I don't know if I ever will because Kustomer is just so helpful!!