Kustomer's Customer Review
September 29, 2020
Kustomer's Customer Review

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kustomer
Kustomer is being used as a customer tracking as well as purchase order tracking and billing viewer. It allows a centralized point of access to all of our customers to utilize for optimal customer support.
Pros
- Documents incoming communications
- Allows order visibility and accessibility
- Tracks customer requests in real-time
Cons
- Make a more user friendly version of overlapping information
- Allow plugins to be viewed on one screen
- Increased customer satisfaction
- Increased productivity
- Faster issue resolution
Kustomer is more modern and capable of so much more any of my other systems have compared to in technical support customer interfaces.
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