Great for launching beta features
April 13, 2021

Great for launching beta features

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LaunchDarkly

We are building a new customer-facing platform that spans all products in the company and has multiple teams working on features. LaunchDarkly allows us to manage our rollout of new features by different teams so they can be deployed independently and slowly released to the interested beta users.
Having features wrapped in flags has allowed us to test in production before anyone sees it. This has allowed us to find issues that we could not have seen with QA data.
  • Easy to implement by engineers.
  • Easy to set up flags.
  • Segments that allow us to group users to easily open up new features to a select set.
  • Limited number of users on cheaper plans that is limiting our ability to audit log who is making changes.
  • Some of our engineers are confused between flags and segments and have set up items incorrectly.
  • Better documented support for React with Typescript.
  • Improved ability to find bugs with production data.
  • Reduced deployment time (due to pushing more testing to prod).
  • Improved ability to integrate flags into related but unconnected systems for a consistent user experience.
Easiest: Configuration and set-up. We had our first flags set up and integrated into the system in under an hour.
Hardest: Debugging. When we had issues finding out why we were creating anonymous users instead of the logged in user there was little to go on to help us identify where the problem lay.
We have seen no impact on our system performance by using LaunchDarkly.
Previously we had a homegrown solution to manage our feature flags. It was extremely old, not maintained, difficult to implement for the engineer and had limited applicability as it could only be used in back-end systems as well as having no auditing for changes made by users.
LaunchDarkly solves all these issues and is a joy to use by comparison.

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Great for rolling out features slowly for beta testing in production. I would say it is less well suited for toggling features permanently for users as this requires more integration with our backend and billing systems that would be a lot of work to set up.