Lead Liaison is spot on
December 20, 2016
Lead Liaison is spot on
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lead Liaison Lead Management Automation
We use Lead Liaison for our lead management as we do not have (nor will have) a full blown CRM. The software is very easy to implement and use, and if we run into any issues the reps respond immediately with a video on how to complete the task at hand, or they bring one of their developers in the conversation to create a solution for us. The company is VERY responsive.
- The form customization is perfect. Very easy to use.
- The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
- The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
- Import trade show leads from the show's lead capture systems
- Ability to create custom forms per campaign.
Salesforce is too much for our company. It does not meet our needs.