If it worked, it would be great. Maybe they fixed it? | TrustRadius

Overall Satisfaction with LeadFormix

Use Cases and Deployment Scope

We used Leadformix for marketing automation: sending email blasts, setting up landing pages, workflows, lead scoring, pushing contacts to Salesforce and reporting on activity. We were using Constant contact before and wanted a more robust solution. It was mainly used by sales and marketing.

Pros and Cons

Pros

Flashy, had a decent UI
Had a good idea, the vision for the software was good and needed
Integrated with Salesforce
Send a daily activity summary to the sales team that they really liked

Cons

It just didn't work
We would schedule email blasts and it says it sent but they never did
Simple math on the metrics was wrong sometimes
UI was buggy, WYSIWYG editor barely worked and was a pain to deal with
Bugs all over

Return on Investment

Made marketing look stupid for implementing it
Delayed transition to something better

Alternatives Considered

Manticore,Marketo Marketing Automation,Pardot

Manticore is slightly better, simply because it kind of worked as opposed to not working at all. Pardot is great.

Likelihood to Renew

1

We already don't use it anymore.

Likelihood to Recommend

If they can get it to work then it would be a great program.

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