Why We Use Leadformix
Updated November 18, 2014

Why We Use Leadformix

Calvin Scharffs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Web

Modules Used

  • Leadhooks
  • Chat

Overall Satisfaction with CallidusCloud Marketing Automation

LeadFormix provides my sales and marketing team insightful actionable items to work from. The lead management capabilities are exceptional. With the ability to nurture our leads along and get real time lead action items has been indispensable for my organization. And ability to push those leads directly inside of Salesforce and allow my sales organization to follow up on hot leads immediately is incredible. I would highly recommend using LeadFormix with its push capabilities inside of Salesforce.

Pros

  • Excellent email marketing capabilities.
  • Excellent chat capabilities.
  • Excellent re-marketing abilities.

Cons

  • Analytics could be a little better.
  • Workflows are could be a little easier to understand.
  • Leadformix is a great value for the cost.
  • Tracking of leads is essential for tracking marketing campaign performance.
  • Leadformix helps me make better decisions about where to spend my marketing dollars.
Price performance can not be beat with Leadformix against its competitors.
Easy of use, ease of integration, Salesforce integration are all key factors in my decision to renew.
Leadformix is a great entry product. Not as expensive as some other solutions but provides most if not all the marketing automation tools I need. It is easy to set up. I would recommend setting up even if you don't fully use for a while as it takes some time to get useful data into the system to act upon.

Satisfaction with Specific Features of CallidusCloud Marketing Automation

Using CallidusCloud Marketing Automation

3 - Sales and marketing.
1 - Basic HTML skills.
  • Lead nurturing.
  • Marketing automation.
  • Lead generation.
  • Chat Client
  • Social Media integration
  • N/A

Evaluating CallidusCloud Marketing Automation and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports
Price performance.
N/A

CallidusCloud Marketing Automation Support

Very responsive. Some issues are on road map and can take time to resolve but not very often.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
Yes - Yes
Most all of my support questions are answered very quickly. I have had a couple of issues that are part of a release cycle that have taken some time to resolve.

Using CallidusCloud Marketing Automation

Very easy to use and designed well.
ProsCons
Like to use
Relatively simple
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Difficult to use
Not well integrated
  • Email automation
  • Chat
  • Lead scoring
  • Setting up CRM
  • Reporting can be slow

Comments

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