It reliably does what I need it to do and it's easy to use.
November 06, 2025

It reliably does what I need it to do and it's easy to use.

Michael McKown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

I run a small business. I tried a few big name CRM vendors but found them cumbersome and confusing to use. Fortunately, it turns out, those vendors have consultants on call who would be happy to set things up for the customer for a small fortune. To heck with that. And that is when Less Annoying CRM came to my attention. I've been using them for years with zero headaches and zero consultants. I strongly recommend them. Try it; you may be able to discard the Tylenol bottle.

Pros

  • Customizable data fields.
  • Simple, clear user interface.
  • Marvelously easy to set up.

Cons

  • I'd like to see a support chat option.
  • Simplicity saves time.
It fits my needs perfectly.
Monday Zoho Microsoft Dynamics 365 ...Less Annoying CRM is easier to use and has the features I need.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

I can quickly find client info when needed, such as when I get a call and need to have their data immediately on my screen. Works great.

Less Annoying CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
10.0
Case management
Not Rated
Help desk management
10
10.0
Lead management
10
Email marketing
Not Rated
10.0
Task management
10
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
10.0
Custom fields
10
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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