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Less Annoying CRM

Less Annoying CRM

Overview

What is Less Annoying CRM?

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

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Recent Reviews

TrustRadius Insights

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to …
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Basic but mighty!

8 out of 10
December 12, 2023
We use the system to primarily keep all our contact management in one place. It is important for all contact details to be kept up to date …
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Truly Amazing!

10 out of 10
May 11, 2023
We use it to manage existing and prospective client contact information, and our interaction with them. We use setting tasks and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 24 features
  • Custom fields (35)
    9.9
    99%
  • Customer data management / contact management (41)
    9.9
    99%
  • Workflow management (34)
    9.9
    99%
  • Integration with email client (e.g., Outlook or Gmail) (36)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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Always

$15

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lessannoyingcrm.com/Pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.2
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.5
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.5
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.9
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.8
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

10
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

4.6
Avg 7.1

Platform

9.9
Avg 7.5
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Product Details

What is Less Annoying CRM?

Less Annoying CRM is a simple customer relationship manager made for small businesses. It allows users to manage contact info, track leads, and schedule follow-ups. It is designed for small business looking for a way to increase sales and get organized, but that find other CRMs on the market too complicated. Less Annoying CRM provides tools to track contacts, leads, and follow-ups without any of the extra clutter. Less Annoying CRM is free to try for 30 days, and that includes a dedicated CRM Coach who will help users get set up and answer any questions (including help importing the user's existing data).

Less Annoying CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking
  • Supported: Channel / partner relationship management

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Less Annoying CRM Video

A brief overview of Less Annoying CRM

Less Annoying CRM Integrations

Less Annoying CRM Competitors

Less Annoying CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

Less Annoying CRM starts at $15.

Salesforce Sales Cloud, Insightly, and Zoho CRM are common alternatives for Less Annoying CRM.

Reviewers rate Role-based user permissions highest, with a score of 10.

The most common users of Less Annoying CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(52)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Less Annoying CRM offers a range of customizable features that cater to various industries and user needs. Users appreciate the ability to tailor the CRM to their specific requirements, tasks, and schedules. With the ability to store and track client notes, users can easily monitor the progression of insurance and individual situations over time. The CRM's comprehensive set of features, including notes, history, contact details, reminders, and tasks with deadlines, effectively contribute to business growth. Its simple and intuitive interface, lightning-fast performance, and efficient data entry make it a favorite among users. Additionally, the mobile version of Less Annoying CRM is well-designed, allowing users to easily access features and attach notes on the go. For companies with larger teams or projects, Less Annoying CRM becomes an essential tool for managing a significant number of people or tasks while keeping track of contacts made. The software's exceptional customer service sets it apart from other CRM solutions and adds value for its users across organizations.

Easy to use and intuitive: Users have found the CRM to be user-friendly, with an intuitive interface that is easy to navigate. Several reviewers mentioned that they were able to quickly understand how to use the software without any difficulties.

Efficient search functionality: The search feature in the CRM has been praised for its efficiency in helping users find information quickly. Many users appreciated being able to easily locate specific data within the system, saving them time and effort.

Integration with Google Calendar and MS Outlook: The CRM's integration with popular calendar applications such as Google Calendar and MS Outlook was highly valued by users. This integration allowed them to seamlessly schedule appointments, receive reminders, and stay connected with their clients without having to switch between different platforms.

Limited Mobile Functionality: Some users have mentioned limitations in the mobile functionality of the CRM, as there is no dedicated mobile application available. Additionally, they have expressed frustration with the absence of a direct feature to dial calls from within the CRM.

Absence of Built-in Email Marketing Tools: Users have expressed dissatisfaction with the lack of built-in email marketing tools in the CRM. They have pointed out that these tools are commonly available in more expensive competing CRMs, and their absence hinders their ability to efficiently manage email campaigns.

Lack of Aesthetically Pleasing Website Design: Several users have commented on the website design of the CRM, stating that they find it lacking in aesthetics. They feel that a visually appealing design would enhance their overall user experience and make working with the CRM more enjoyable.

Users highly recommend Less Annoying CRM for its simplicity, user-friendliness, and great customer service. They suggest giving it a try and taking advantage of the free set-up assistance offered by the LACRM team. Users also appreciate the affordability of the tool and recommend it for solo entrepreneurs or small businesses with a limited budget. Additionally, users highlight the effectiveness of LACRM in tracking and organizing contacts, as well as its ability to streamline sales and service processes. Some users mention that LACRM may not have advanced reporting or custom screen capabilities, but overall, they highly recommend it for its ease of use and accommodating features.

Attribute Ratings

Reviews

(1-25 of 25)
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Dr. Jim Salvucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning and adapting to a system that will never adapt to me.
Judy Tebow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also reasonable, we decided this was our best option.
Score 10 out of 10
Vetted Review
Verified User
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have.
It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
May 11, 2023

Truly Amazing!

Score 10 out of 10
Vetted Review
Verified User
Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product is so bad, we decided to switch to Less Annoying CRM, while still paying for a year of Insightly.
W. Pierce Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will never have a need for them. Why pay for something you will never need or want?
April 25, 2023

Lives up to its name.

Kevin Kalbac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the reviews I read. LA, by contrast, seems to be the exact opposite of these things.
Score 10 out of 10
Vetted Review
Verified User
I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not always having the information led our team to enter dummy info resulting in inaccurate reporting. Good customer service was not available with our package.
Lafayette SIlva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and consistent than any of these other ones that I can’t really recommend them other than maybe Pipedrive which is also very intuitive to use.
Score 10 out of 10
Vetted Review
Verified User
We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! In the office, we pronounce the acronym LACRM as "la crème." In French, the phrase crème de la crème means the best of the best, and Less Annoying CRM has lived up to that billing, in our opinion!
Score 10 out of 10
Vetted Review
Verified User
I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up new fields. Again amazing, there is no cost for Less Annoying CRM tech support.
Charles Harte | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Less Annoying CRM is far less expensive and not burdened with lots of useless (for me) features. It has exactly what I need and is very easy to use. Further, tech support is easily accessed and available.
Paula Darnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • QuickBooks Lead Center
There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Ray Lévesque, MA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The others that I looked at had cumbersome pricing structures. This is the best by far. Startup was instantaneous. Others had an onboarding sequence. Phone and email support was thorough, personal and did not require reliance on a ticketing system or a queue that ended up in another country.
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