Work life with Lifesize Share.
July 19, 2022

Work life with Lifesize Share.

Gary Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Share

For conference rooms, this product allows the screen to look like an endpoint for Microsoft Teams, thus allowing collaboration between people in the rooms and others. These could be a Lifesize share in another conference room or someone using Microsoft Teams on a PC, either in the office or at home.
  • Screen sharing.
  • Co-browsing.
  • Collaboration.
  • Ease of use.
  • Screen resolution.
  • Sound quality.
  • Microsoft integration.
  • Price/Value.
  • Reliability
  • Improved collaboration between remotely located individuals/teams.
  • Helps meetings run smoother.
  • Reduces the need for travel.
The Webex boards are much more expensive and need a bunch of other Cisco products to work really well. The Cisco solution also requires significantly more administration, and the initial setup is best done by professionals with deep experience installing the solution. We also found the Lifesize Share to be more intuitive than the Cisco Webex board.

Do you think Lifesize Share delivers good value for the price?

Yes

Are you happy with Lifesize Share's feature set?

Yes

Did Lifesize Share live up to sales and marketing promises?

Yes

Did implementation of Lifesize Share go as expected?

Yes

Would you buy Lifesize Share again?

Yes

If you use Microsoft collaboration tools then Lifesize Share is a great fit for you as it integrates well with their collaboration ecosystem. We found it easy to set up and very easy to administrate. It definitely makes everyone at the conference room table be seen and heard by others during the session.

Using Lifesize Share

2500 - Information Technology, Accounting, Finance, Human Resources, Underwriting, Processing, Legal, and Executive office.
We outsource this function.
  • Meeting facilitation.
  • Screen sharing.
  • Remote collaboration.
  • Training.
  • Social events.
  • Bingo games.
  • None that I can think of.
We may or may not return to the office as the Pandemic finally gets behind us.

Evaluating Lifesize Share and Competitors

  • Price
  • Product Features
  • Product Usability
Ease of use is the most important factor as many employees use these conference rooms, and it is not always convenient to find someone from IT to help explain how the technology works. This means the solution needs to be very intuitive, well-built to stand up to abuse, and reliable without a lot of preventative maintenance.
Get more end users involved early in the evaluation and selection process as the Technology team always finds it easier to use than most of their business peers.

Lifesize Share Support

Both the initial installation and any ongoing support went very well. The support personnel was very knowledgeable, thorough, and professional. We were very pleased with how quickly any questions were answered and that very few incidents reoccurred.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No as I don't think it is something they offer.
As CTO, I never directly interacted with the support team.

Using Lifesize Share

We found that employees could use Lifesize Share without any prior training as long as we created "cheat sheets" to leave in each conference room where the equipment is installed.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Connecting to a conference.
  • Muting the microphone.
  • Adjusting the speaker volume.
  • Nothing that I can think of.