ShipStation is an order fulfillment, inventory management, and shipping hub for eCommerce businesses. It allows users to import, manage, and ship orders from the ShipStation hub, which can coordinate multiple online sales channels and multiple carriers. ShipStation also offers branded…
Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.
ClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page,…
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others.…
Pirate Ship is a shipping solution presented by the vendor as an ecommerce ordering solution with cheap rates for USPS shipping.
Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing…
Omnipack is a company that provides a full-stack fulfillment service, headquartered in Warsaw. They offer logistics services for the eCommerce companies–storage, packaging, shipping, return management, and a number of additional services. They aim to provide clients with stable and…
Linnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.
Dropex is a WMS/CRM platform for retailers to control their courier shipments. Store and distribute goods with dropex having the acces to all supply/shipping chain - WMS module - Shipping module - Accountant module - API integrations with a CRM or other platforms on demand
byrd offers an e-commerce fulfillment platform that helps SMEs to outsource their logistics, taking over all the related processes: from storage to dispatch. Byrd offers customers access to a web-application which can be used in order to outsource and manage orders within a few clicks,…
eShipper is an integrated shipping solution in the Cloud with locations in both USA and Canada, headquartered in Brampton. They provide Courier, Air Freight, Trucking, and Mail solutions for shipping across Canada, USA, and internationally, and manage shipping through their online…
The Linker Cloud Fulfillment Platform, from Linkercloud headquartered in Warsaw, Poland, enables users to control all e-commerce logistics operations and processes with their Order Management System (OMS). Linker's services focus on cross-border ecommerce. They aim to enable their…
Airhouse is an ecommerce operations software solution, from the company of the same name in San Francisco. Airhouse connects to the user's ecommerce store and syncs orders and inventory. After receiving inventory data and setting preferences, Airhouse handles orders coming in and…
ShipMonk headquartered in Ft. Lauderdale supports eCommerce order fulfillment by providing what they present as a personal and attentive fulfillment and inventory management solution for today's global economy, a multichannel order fulfillment service and software designed to enable…
Stamps.com, now from Auctane (the company rebranded December 2021) provides the functions of the Post Office right on a desktop. From postage stamps to shipping labels, from First Class Package Service to Priority Mail, Stamps.com enables users to print and manage postage.
Easyship is shipping automation software for ecommerce retailers from the company of the same name in Brooklyn.
Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average.…
ShipEngine, an Auctane company headquartered in Austin, is a multi-carrier shipping API. The API helps brands, platforms and third-party logistics providers drive efficiency and cost savings through a network of 70-plus carriers worldwide.
Track-POD is a contactless & paperless delivery management system that consists of a web dispatcher dashboard and a mobile app for the courier driver.
techSHIP is a cloud-based multi-courier shipping solution designed for third-party logistics companies (3PLs) and manufacturers to make shipping easy. With a scan of a barcode or a batch number, users can automatically process 1 or 1000+ labels at once and have all relevant information…
Shipup in Paris offers their shipping software, designed to create a unique post-purchase experience for online retailers, making the delivery portion of the sale part of customer success.
The vendor provides FenixCommerce Intelligent Delivery Platform (IDP) as a tool to calculate and display accurate, cost-optimized order cut-off and delivery dates on your product, cart, and checkout pages. They state this allows users to set clear expectations that improve the overall…
What is Shipping Software?
Shipping Software automates the management and tracking of product shipping. These solutions integrate with eCommerce platforms, help with carrier selection, offer multiple shipping options, and support the purchase and printing of shipping labels.
The software will auto calculate shipping prices based on shipment weight, dimensions, shipping zone, carrier, and priorities such as the best rate or fastest delivery time. It accommodates free shipping options for customers based on their profile, product price, delivery cost, and destination. The software provides real-time shipment tracking with delivery status information available online, through mobile apps, SMS, or email notifications. Return item management is supported for customer returns. It offers the convenience of printing shipping labels and packing slips at your location using any computer or device with a printer.
Machine learning analytics are used to identify customer habits, create profiles for expedited service, and identify the locations where products are most often being shipped, supporting informed decision making for warehouse locations
The software is used by eCommerce and retail businesses, third-party logistics providers, and import and export companies.
Shipping Software Features
Shipping Software will offer many of the following features.
- Rule-based shipping priorities
- Real-time, automated shipping rate calculations based on weight, dimensions, shipping zone
- Carrier selection options
- Shipping options include best rate, fastest delivery time, free shipping
- Printing of shipping labels and packing slips at your location
- Real-time tracking of shipment and status updates online, through mobile apps, SMS, or email
- Order delivery dashboard
- Return management include return labels, return portals and return documentation capture
- Customer support and communications
- Analytics for shipping destinations, volumes, frequency, and costs
- Carrier performance monitoring
- Integrations with eCommerce, order, inventory, and POS platforms
- Dropshipping support
- International import, export support
- Bulk label and packing slip printing
- Brand support for custom labels and packing slips
- Label and packing slip templates
- Support a variety of shipping label sizes and formats
- Import, update, and retain customer contact and address information
- Address validation and correction
- Import content such as logos
- SaaS, web-based, and mobile
Shipping Software Comparison
Consider the following when purchasing Shipping Software
Cost Savings: Many popular shipping solutions have arrangements with large carriers to offer discounted rates as high as 70%. This typically involves entering into an exclusive partnership with that carrier, so be sure you are happy with the mail carrier as well as the shipping software.
Integrations: If you are already using eCommerce, POS, order, and inventory management software or 3PLs (third-party logistics) providers, check that your selection readily integrates with these platforms and services.
APIs: Some vendors such as Easypost and ShipEngine offer APIs for specific shipping functionality (carrier connections, tracking, address verification) that you can integrate into your custom in-house applications.
International Business: If your products cross borders ensure your selection supports integration with international carriers.
Shipping software typically has tiered monthly pricing based on shipping volume ranges from $25 for 500 shipments, to a few hundred dollars for 10,000 shipments. Enterprise-scale pricing requires obtaining a custom price quote. Some carriers will provide free shipping software with an exclusive relationship. A few vendors offer pay-as-you-go pricing. Free trials are available.