Khoros Social Intelligence - Your Community Tool
Patrice Kong | TrustRadius Reviewer
November 19, 2013

Khoros Social Intelligence - Your Community Tool

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Lithium Social Intelligence

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

  • Great for reporting on unique visits, views and visitors
  • Availability of data by device: Desktop vs. Mobile
  • Excellent for reporting and analyzing Community Forum data
  • Ability to select date range is not available for all metrics, this makes is difficult and time consuming to report on a specified time period
  • Increased employee efficiency - more timely reporting
Tool is very user-friendly but requires a dedicated resource to understand the full functionality of the tool.

Using Khoros Communities (Formerly Spredfast + Lithium)

Data is very reliable, tool is fast and efficient.